C/S Office Manager

State of Delaware • Dover, DE

1d

About The Position

The C/S Office Manager manages day-to-day office operations for the Division of People & Culture and provides confidential administrative support to the Director. The position manages the Director’s calendar; coordinates administrative workflows and logistics; prepares correspondence and meeting materials; maintains records; and tracks assignments and follow-up actions. Within priorities established by the Director, the employee independently organizes office activities, implements and improves administrative procedures, and resolves operational issues within delegated authority. The role also provides administrative and logistical support for initiatives involving organizational culture and climate, employee engagement and recognition, learning and development, leadership development, and workforce analytics. Success requires sound judgment, discretion, attention to detail, and a responsive, people-centered approach to working with employees, agency leaders, and partners.

The role plans, coordinates, and manages office operations; supports administrative services and communications; researches and analyzes data; monitors workflow, deadlines, and performance measures; maintains records and information systems; prepares and distributes communications; manages office supplies and equipment; troubleshoots less complex technology or equipment issues; and supports procurement, contracting, and budget-related processes. The position may also assist with onboarding and training new employees and performs other related duties as required.

This is a Casual/Seasonal position and is not pension eligible; healthcare and other benefits are not provided.

Requirements

• At least six months of experience evaluating office operations, including workflow, priorities, and performance, and recommending improvements.
• At least two years of experience performing administrative specialist work, such as composing official documents, drafting and distributing communications, tracking and resolving workflow issues, assisting with research or special projects, or managing data or information in support of administrative, technical, program, or office operations.
• At least two years of experience using standard computer software or applications to create documents, develop spreadsheets, or maintain or update databases.
• At least two years of experience collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
• At least one year of experience providing guidance and consultation to management, customers, and others on administrative matters.
• Must be legally authorized to work in the United States.

Responsibilities

• Manage day-to-day office operations for the Division of People & Culture and provide confidential administrative support to the Director.
• Manage the Director’s calendar and coordinate administrative workflows, logistics, assignments, and follow-up actions.
• Prepare correspondence, meeting materials, and other internal or public-facing communications.
• Maintain records and oversee systems or logs used to file, track, and retrieve documents.
• Organize office activities and implement or improve administrative procedures within priorities established by the Director.
• Resolve operational issues within delegated authority and monitor workflow to adjust priorities and meet deadlines and performance measures.
• Provide administrative and logistical support for initiatives involving organizational culture and climate, employee engagement and recognition, learning and development, leadership development, and workforce analytics.
• Interpret, explain, and ensure compliance with applicable laws, rules, regulations, standards, policies, and procedures.
• Research and analyze data and make recommendations on office operations, workflow, recordkeeping, staffing coverage, performance standards, equipment, and supply use.
• Support administrative services such as forms and records management, facilities, inventory, equipment maintenance and repair, and mail distribution, as applicable.
• Maintain and participate in modernization of information systems or databases.
• Manage office supplies and equipment and troubleshoot less complex technology or equipment issues, contacting vendors or IT personnel as needed.
• Support contracting and procurement processes and monitor adherence to budgets, agreements, grants, or contracts; notify a supervisor of issues.
• May assist with budget preparation and monitoring and with onboarding and training new employees.
• Use automated information systems and computer software to enter, update, retrieve, and report data.
• Perform other related duties as required.

What This Job Offers

• Education Level: No Education Listed