C/S Library Associate

State of Delaware•Dover, DE

About The Position

The Library Associate provides library services within an assigned DSCYF secure facility, ensuring students and staff have access to resources that support education and personal growth. Duties include processing requests, assisting with research and reading needs, maintaining library resources, and collaborating with facility and education staff. Although physically assigned to one facility, the associate supports students, educators, staff, and library personnel department-wide as needed. The position works closely with the Administrative Librarian on library projects and initiatives. The schedule is 7.5 hours per week, with the potential to increase to 15 hours per week based on operational needs. This is a casual/seasonal position that is not pension-eligible and does not include healthcare and/or other benefits.

Requirements

Possession of a bachelor’s degree or higher in Library and Information Science, English, Education, Computer Science, or a related field.
Knowledge of organizing and coordinating library services and programs.
Knowledge of customer service, including providing prompt, accurate, and courteous service to customers seeking information, responding quickly to requests, ensuring customer satisfaction, and responding to complaints.
Knowledge of narrative report writing.
Applicants must be legally authorized to work in the United States.
A satisfactory criminal background check is required as a condition of hire.
Pre-employment drug testing is required after a conditional offer.

Responsibilities

Apply standard library practices, including acquiring, cataloging, processing, and circulating digital and print library resources in computerized and global network environments.
Research, analyze, assess, and disseminate information on a wide variety of topics to meet library customers’ needs.
May train or assist the public in using networked computers, computer printers, playback equipment, copiers, and microform reader/printers.
Supervise subordinates or volunteers performing clerical library functions.
Participate in library organization activities and attend continuing professional development programs and courses of study.
Keep abreast of current information technology trends to integrate, initiate, and develop new programs.
May provide technical, electronic library, and informational services to state agencies, legislative and public clients, Delaware libraries, and citizens.
Develop, recommend, and/or implement library policies and procedures.
May develop and implement programs to ensure compliance with state and federal laws and Division of Libraries policies and to meet library service operational needs.
May serve as a professional library consultant or team leader.
Process requests, assist with research and reading needs, maintain library resources, and collaborate with facility and education staff.
Support students, educators, staff, and library personnel department-wide as needed, and work with the Administrative Librarian on library projects and initiatives.