Butterfield Buffet Host Cashier

Choctaw Nation of Oklahoma•Durant, IA

About The Position

The Butterfield Buffet Host Cashier greets restaurant patrons, answers phone calls, and helps ensure guests are seated promptly and have a favorable dining experience. The role reports to the Venue Manager. Responsibilities also include guest recognition, answering menu questions, balancing seating among food servers, processing payments, and maintaining the dining area. Depending on the venue, the Host/Cashier may prepare sandwiches, coffee, pastries, and other menu items.

Requirements

  • Speak, read, and write English.
  • Handle cash responsibly.
  • Calculate basic math functions related to POS cash and credit transactions, cash reconciliation, and product inventory.
  • At least 1 year of experience in a high-volume fine dining or casual restaurant.

Responsibilities

  • Recognize guests by remembering names, faces, and information that helps each guest feel unique.
  • Answer patrons’ questions about the menu.
  • Distribute seating as equally as possible among food servers.
  • Receive customer payments, operate the cash register, make change, issue receipts or tickets, record register totals, and verify them against cash on hand.
  • Pre-bus and fully bus tables during peak periods as needed.
  • Promote current casino events and programs and direct guests to casino areas.
  • Resolve minor guest complaints in a manner consistent with departmental philosophy.
  • Monitor the dining room and keep it maintained and the floor free of debris.
  • Prepare sandwiches, coffee, pastries, and other menu items when required by the venue.
  • Perform other assigned responsibilities.
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