Butterfield Buffet Host Cashier

Choctaw Nation of Oklahoma•Durant, OK

About The Position

The Butterfield Buffet Host Cashier greets restaurant patrons, answers phone calls, and helps ensure guests are seated promptly and have a favorable dining experience. The position reports to the Venue Manager. The role combines guest service, seating, cashiering, and dining-room upkeep. It may also include bussing tables during peak periods and, at some venues, preparing sandwiches, coffee, pastries, and other menu items. The employee may be assigned other responsibilities.

Requirements

Speak, read, and write English.
Handle cash responsibly.
Calculate basic math functions related to POS cash and credit transactions, cash reconciliation, and product inventory.
At least 1 year of experience in a high-volume fine dining or casual restaurant.

Responsibilities

Greet restaurant patrons and answer phone calls.
Seat guests promptly and help ensure they have a favorable dining experience.
Recognize guests by remembering names, faces, and information that helps each guest feel unique.
Answer patrons’ questions about the menu.
Distribute seating as equally as possible among food servers.
Receive customer payments, operate the cash register, make change, and issue receipts or tickets.
Read and record totals shown on the cash register tape and verify them against cash on hand.
Pre-bus and fully bus tables during peak periods, as needed.
Promote current casino events and programs and give guests directions to casino areas.
Resolve minor guest complaints in a manner consistent with departmental philosophy.
Monitor the dining room and keep it maintained and the floor free of debris.
Prepare sandwiches, coffee, pastries, and other menu items at venues where required.
Perform other assigned responsibilities.