Buffet Ambassador Host - Beau Rivage

MGM Resorts International • Folsom, CA

4d • Onsite

About The Position

The Buffet Ambassador creates a welcoming and efficient dining experience for buffet guests and serves as the primary point of contact throughout their visit. The role provides friendly, accurate service while assisting with seating, payments, self-service kiosks, and To-Go orders. It also supports Food & Beverage standards and helps maintain a clean, organized environment.

Requirements

• High school diploma or GED.
• Must be 18 years old or older.

Responsibilities

• Greet guests and provide courteous, professional service; answer questions about menu items, promotions, and casino offerings; and resolve or escalate concerns while following steps of service.
• Process or assist guests with Point of Sales (POS) transactions, self-service kiosks, and To-Go orders, including cash, credit, vouchers, player comps, and promotions, in compliance with company and regulatory standards.
• Determine party size and special seating needs, help guests find and reach their seating or table, and ensure tables and seats are clean and supplied with proper service ware before seating guests.
• Maintain cleanliness, sanitation, and organization in assigned work areas.

Benefits

• Wellness incentive programs to support physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Health and income protection benefits for eligible employees.
• Professional and personal development through programs and networking opportunities.
• Community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED