Butcher Block Supervisor

Albertsons Companies•North Las Vegas, NV

About The Position

The Butcher Block Supervisor directs and controls the butcher block operation and supervises, trains, and supports its personnel. The role ensures customer service and the quality, freshness, safety, and selection of meat, poultry, and seafood products while meeting customer-service, sales, and profit objectives. The supervisor oversees ordering, receiving, inventory, merchandising, product preparation, and department records. They inspect the department, maintain product and food-safety standards, schedule and monitor associates, address customer and associate concerns, and help perform butcher block duties. The position requires work with cutting and cooking equipment and includes frequent exposure to cold products and areas, heat, steam, wet floors, and other potential hazards. This is a safety-sensitive position.

Requirements

Working knowledge of butcher block duties, including cutting, wrapping, steaming, and customer service.
Strong communication, leadership, and interpersonal skills; proven ability to manage people and maintain composure with customers and coworkers.
Knowledge of employment laws and workplace practices.
Understanding of company practices and butcher block policies and procedures, and ability to judge and react to business activity.
Knowledge of product variety, standards, perishability, food safety, sanitation, labeling, and department policies and procedures.
Ability to frequently reach, lift, stack, and maneuver objects up to approximately 55 pounds; bend and stoop frequently; and occasionally climb ladders.
Ability to push and pull fully loaded hand trucks, high boys, and pallet jacks.
Ability to perform repetitive arm movements to prepare and package products; manual dexterity and good eye-hand coordination are necessary.
Ability to operate cutting utensils and equipment safely and accurately.
Mental alertness, knowledge of basic mathematics and weights and measures, and knowledge of product taste, content, and perishability, as well as safety and sanitation procedures.
Ability to operate computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
Ability to work scheduled hours that vary; good attendance is required.
May be required to work nights, weekends, and holidays.

Responsibilities

Champion company and division customer-service programs, resolve customer complaints positively, and promote personalized service.
Order, receive, stock, display, rotate, and manage meat, poultry, and seafood products to maintain quality, freshness, selection, eye appeal, and appropriate inventory levels.
Process fresh fish and other seafood; prepare seafood salads and seasoned or prepared products; cook samples; and steam clams and lobsters.
Supervise, motivate, train, and participate in hiring butcher block personnel; monitor performance and recommend personnel actions.
Schedule personnel to provide adequate coverage and service while meeting budgetary goals.
Supervise daily butcher block operations to achieve customer-service, sales, and profit objectives.
Inspect the department daily and take corrective action to ensure product quality, trimming and grinding procedures, rotation, in-stock conditions, code-date standards, sanitation, safety, and security.
Assist with receiving, storing, cleaning, customer service, cutting, wrapping, and packaging duties.
Implement promotional and seasonal displays, control shrink and expenses, complete and monitor required logs and paperwork, and maintain records of advertised-item movement.
Order, check, receive, and control inventory; conduct periodic inventories; process administrative paperwork; and maintain accurate department records and an organized work area.
Ensure product trimming, grinding, packaging, labeling, rotation, and wrapping standards are met.
Implement merchandising schematics, advertised-item displays, signing procedures, and product-flow practices; comply with retail-labeling laws, regulations, and company policies.
Follow company policy for pricing and handling reworked and reduced-to-clear items, and comply with applicable health, food-handling, safety, and security requirements.
Assist customers with special orders, make product suggestions, engage in suggestive selling, make intercom announcements, and respond appropriately to incoming calls.
Maintain cleanliness and sanitation of the sales floor, work area, freezer, cooler, equipment, and retail cases.
Clean and maintain knives, scales, display cases, steamers, broilers, microwave ovens, boiling pots, and other cooking and cutting equipment.
Assist with emergency procedures in the event of equipment or computer-software malfunctions.
Ensure associates are trained and instructed in their duties, monitor performance, report observations, and resolve associate complaints or escalate them to the Meat Manager or Store Director.
Maintain confidentiality concerning associates, store sales, and other company information.
Perform all duties safely, accurately, honestly, and with integrity, as well as other necessary and required duties.