Butcher Block Supervisor

Albertsons Companies•Durant, OK

About The Position

The Butcher Block Supervisor oversees daily operations of the full-service butcher counter, ensuring exceptional customer service, product quality, food safety compliance, and operational efficiency. The role leads department associates, maintains fresh and appealing displays, supports sales growth, and ensures products meet company quality and freshness standards. The supervisor serves customers with product selection, cooking recommendations, special orders, and custom cutting requests, and helps resolve customer concerns. The role also trains and develops associates, supports staffing and scheduling, and contributes to department sales, shrink, labor, and profitability goals.

Responsibilities

  • Supervise daily operations of the Butcher Block and service counter.
  • Ensure fresh, attractive, and fully stocked meat displays throughout operating hours.
  • Maintain product quality, freshness, rotation, and presentation standards.
  • Monitor inventory levels and communicate ordering needs to department leadership.
  • Ensure execution of merchandising plans, promotions, and seasonal programs.
  • Maintain department cleanliness, organization, and sanitation standards.
  • Provide exceptional customer service and assist customers with product selection, cooking recommendations, special orders, and custom cutting requests.
  • Resolve customer concerns promptly and professionally.
  • Promote department services and value-added products to increase sales and customer loyalty.
  • Ensure compliance with food safety, sanitation, and health regulations, including proper handling, storage, labeling, rotation, and temperature controls.
  • Conduct quality inspections and remove products that do not meet company standards.
  • Ensure associates follow company policies, procedures, and safety guidelines.
  • Train, coach, and develop Butcher Block associates; assign daily responsibilities and monitor performance.
  • Foster teamwork, accountability, and a customer-focused culture, and provide feedback and support to associates.
  • Assist department leadership with staffing and scheduling needs.
  • Support department sales, shrink, labor, and profitability goals.
  • Identify opportunities to increase sales through merchandising and customer engagement.
  • Monitor waste and shrink and implement corrective actions when necessary.
  • Assist with inventory counts and operational reporting as required.

Benefits

  • Competitive wages paid weekly
  • Access to up to 50% of earned wages before payday through the company's partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements
  • Training, career growth, and development
  • An inclusive work environment with talented colleagues who reflect the communities served
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