Busser - Mandolin Aegean Bistro

Soho House & Co. • Miami, FL

20d

About The Position

At Mandolin Aegean Bistro, the Busser helps create an organized, clean, and structured experience for members and guests. The role supports runners, servers, and management by cleaning and resetting tables, ensuring flatware and plates are available, and bringing guest needs to the attention of waitstaff. Bussers also restock items such as napkins and straws and may assist with washing dishes. Successful candidates are efficient, attentive, and have strong customer service skills.

The role includes preparing tables and stations before service, maintaining table settings and supplies throughout service, assisting guests and other sections, clearing and resetting tables between courses, completing side work, and keeping work areas clean and stocked.

Requirements

• At least 1 year of experience in a similar role.
• Flexible schedule and willingness to work weekends and holidays when needed.
• Ability to understand and follow written and verbal instructions.
• Detail-oriented, able to multitask, and able to deliver results in demanding, fast-paced environments.
• Basic verbal communication skills.
• Able to grasp, turn, and hold objects with hands.
• Able to work on feet for at least 8 hours.
• Able to move quickly between areas of the club.
• Able to move, pull, carry, or lift at least 40 pounds.
• Able to kneel, bend, crouch, and climb occasionally as required.

Responsibilities

• Detail tables before service, ensure place settings are neat and organized, and place candles on tables.
• Use appropriate table settings and china for breakfast, lunch, dinner, and feast service; prepare mise en place such as ketchup, salt, pepper, HP sauce, and sugar bowls.
• Stock stations with small plates, sharing plates, water and wine glasses, and silverware, and maintain supplies throughout service.
• Work with the team to keep the bread warmer full and neat.
• Maintain the assigned section, deliver bread and water when guests arrive, and assist other sections when applicable.
• Clear plates, silverware, and glassware between courses, then wipe down and reset tables for new guests.
• Polish silverware and store it and pot-wash items according to local standards.
• Complete side work before and after service according to side work sheets.
• Ensure the cabinet and shelf in the bar area are stocked with glassware, silverware, and plateware before service.
• Remove dirty linen from the station and ensure trash is empty and clean.
• Support runners, servers, and management by attending to guest needs and helping maintain a clean, organized service area.
• Restock items such as napkins and straws and assist with washing dishes when needed.

Benefits

• Full-time employees are eligible for medical, dental, and vision coverage and a retirement fund with a 2% match.
• Full-time employees receive sick days and vacation days.
• Career development opportunities, including domestic or international and managerial or technical progression.
• Internally and externally run learning and development courses.
• Access to Cookhouse and House Tonic food-and-drink trips, training, and events.
• Monthly team events, including fitness sessions, cinema screenings, and art classes.
• A substantial meal provided free of charge while on duty.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed