BUSSER BISTRO RESTAURANT

Fantasy Springs Resort Casino • Indio, CA

11d

About The Position

A Bus Person for the Bistro delivers service to guests and helps create a warm, friendly atmosphere. The role works as part of a team and requires maintaining confidentiality and following company policies and gaming regulations. Responsibilities include supporting restaurant guests and staff, maintaining supplies at service stations, clearing and resetting tables, assisting servers, and keeping assigned areas clean and safe. Duties may be changed, expanded, reduced, or removed to meet the company’s business needs.

Requirements

• Prior customer service experience in a fast-paced environment is preferred.
• Must be at least 18 years old.
• Must be able to read, understand, and speak Basic English.
• Excellent customer service and communication skills.
• Must be available to work the required schedule, which may include weekends, holidays, and overtime as needed.
• Must be able to lift and carry up to 50 pounds.
• Must be able to push or pull up to 100 pounds.
• Must be able to lift trays with food and plates weighing 40 pounds above shoulder level.
• Must be able to reach above and below the shoulder, grip small items, bend, stoop, and twist while carrying restaurant stock; reach across tables; stand and walk for up to six hours; and use hand motions while cleaning and wiping tables and service stations.
• Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear; occasionally required to sit.
• May be exposed to second-hand smoke and moderate levels of noise.

Nice To Haves

• Prior customer service experience in a fast-paced environment.

Responsibilities

• Provide fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant hosts/hostesses.
• Maintain par levels of china, flatware, glassware, and utensils at service stations, obtaining replacement stock from the ware wash area or warehouse inventory according to procedures.
• Remove dirty dishes, soiled linen, glassware, and flatware from tables and counters and transport them to designated areas.
• Reset tables with silverware, linen, napkins, and glassware according to established specifications.
• Assist servers as required, including refilling water glasses and coffee cups, taking and serving coffee orders, and attending to guest needs.
• Wipe counter areas, sinks, and floors as needed to maintain a clean and safe workstation and environment.
• Maintain the cleanliness of designated areas according to established health and safety standards.
• Remove and properly dispose of refuse and debris from the restaurant and service stations according to departmental procedures.
• Resolve service issues according to service standards and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed