Bistro Server

PRIME GROUP • Marathon, FL

8d • Onsite

About The Position

The Bistro Server is a member of the Food and Beverage team, responsible for welcoming guests with a positive attitude and helping provide a warm, satisfying dining experience. The role organizes and maintains clean service, food-preparation, and customer-seating areas; cleans tables and the restaurant; follows local health laws; and stocks supplies and maintains inventory. The server should also be familiar with the hotel's amenities and hours of operation and provide guests with information about products. The position requires professional, respectful interactions with guests, vendors, customers, and coworkers, compliance with company and brand standards, and timely performance of assigned duties. Additional duties may be assigned by the Bistro Supervisor or management.

Requirements

• High school diploma, general education degree, or equivalent combination of education and experience.
• Demonstrated ability to interact with guests and teammates in a friendly, enthusiastic, and professional manner.
• Ability to bend, twist, and stand to perform normal job functions.
• Ability to speak, read, and understand instructions, short correspondence, and policy documents, and converse comfortably with guests.
• Some prior cash-handling and customer-service experience.
• Excellent interpersonal communication skills.
• Strong business orientation, integrity, and relationship-building skills.
• Hands-on, detail-oriented approach and strong work ethic.
• Good communication skills, including keeping parties informed in an organized and coherent manner.
• Personal accountability and pride in results.
• Ability to use empathy and proactive solutions when addressing guest or associate concerns.
• Regular ability to use hands and fingers to handle or lift items, operate a computer, and talk or hear; frequent standing, walking, and reaching; occasional sitting, climbing or balancing, and stooping, kneeling, or crouching; occasional lifting of up to 40 pounds.
• Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.

Responsibilities

• Greet customers politely and provide information about products.
• Help ensure guest satisfaction and deliver hospitality and professionalism in guest interactions.
• Represent PMG Hospitality professionally and follow company standards of service and conduct.
• Treat guests, vendors, customers, and coworkers with professionalism and respect.
• Complete assigned departmental, company, and brand standards training.
• Maintain a clean and neat appearance, including a complete uniform or business dress and name tag in public areas.
• Know and follow emergency procedures.
• Perform duties in a timely and efficient manner according to company policies and procedures.
• Organize and maintain a clean service area; clean tables and the restaurant area.
• Follow local health laws.
• Maintain an inventory of needed supplies and stay familiar with the hotel's amenities and hours of operation.
• Clean food-preparation and customer-seating areas; assist with stocking and inventory.
• Address guest or associate concerns positively, with empathy and proactive solutions.
• Perform other duties as requested by the Bistro Supervisor or management.

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Collaborative and team-oriented work environment
• Opportunities for professional development and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED