Bistro Supervisor

Courtyard Noblesville•Noblesville, IN

About The Position

The Bistro Supervisor provides a welcoming dining experience and supports the Bistro team while performing daily Bistro Attendant responsibilities. The role assists with overseeing Bistro operations, maintaining service standards, training associates, managing inventory, and ensuring a clean, safe, and efficient workplace. The supervisor leads by example, supports and motivates associates, communicates effectively, and takes accountability for daily operations. Responsibilities span guest service and food and beverage preparation; day-to-day guidance and training of associates; inventory, cost, and cash-handling support; and cleanliness, food safety, and regulatory compliance. The role requires a professional demeanor, a warm and welcoming personality, strong organizational and communication skills, and the ability to lead by example. Previous food and beverage, restaurant, or hospitality experience and previous supervisory or team leadership experience are preferred. The position requires standing and walking for extended periods and moving, lifting, carrying, pushing, pulling, and placing objects weighing less than 30 pounds without assistance. A professional appearance and clean uniform are required. The schedule offers flexible shifts, including mornings, evenings, nights, weekends, and holidays, and lists both full-time and part-time availability. Benefits listed include incentives, an employee referral program, paid time off, paid vacation for full-time employees, merit increases, a 401(k) with employer contribution for full-time employees, medical, dental, and vision coverage for full-time employees, life insurance and disability coverage for full-time employees, accident and critical illness coverage for full-time employees, cross-training opportunities, and hotel room discounts.

Requirements

Professional demeanor and a warm, welcoming, genuinely caring, and compassionate personality.
Strong organizational skills and the ability to lead by example.
Ability to communicate comfortably with people from varied backgrounds and at all organizational levels.
Knowledge of food preparation, beverage service, and cash-handling procedures.
Ability to train, guide, and support associates while maintaining a positive work environment.
Strong communication and problem-solving skills.
Ability to prioritize responsibilities and remain efficient during busy service periods.
Ability to work independently, exercise sound judgment, and communicate operational concerns to management.
Must meet applicable requirements for food handling and alcoholic beverage service.
Willingness to work flexible shifts, including mornings, evenings, weekends, and holidays.
Ability to stand and walk for extended periods, potentially throughout the entire shift.
Ability to move, lift, carry, push, pull, and place objects weighing less than 30 pounds without assistance.
Professional appearance and clean uniform required.

Nice To Haves

Previous experience in food and beverage service, restaurant operations, or hospitality.
Previous supervisory or team leadership experience.

Responsibilities

Welcome guests with genuine care, provide attentive service, and engage in polite conversation as time allows.
Maintain thorough knowledge of the Bistro food and beverage menu.
Prepare, cook, and serve food and beverages according to company and brand standards.
Assist with setting up and closing the Bistro for morning and evening shifts.
Monitor daily Bistro operations for efficient service and guest satisfaction.
Address guest concerns professionally and escalate issues to management when necessary.
Ensure food presentation, portion sizes, and preparation meet established standards.
Provide day-to-day guidance and operational support to Bistro Attendants.
Assist management in training associates on Bistro procedures, food preparation, guest service, and safety requirements.
Monitor associate performance and provide constructive feedback.
Assist management with daily assignments and shift coverage.
Promote teamwork, professionalism, and accountability among Bistro associates.
Communicate associate performance concerns, attendance issues, and operational challenges to management.
Ensure associates follow company policies, procedures, and brand standards.
Monitor inventory of food, beverages, supplies, and other operational necessities.
Assist management with inventory orders and maintaining appropriate stock levels.
Monitor product usage, expiration dates, storage, and food waste to help control costs.
Ensure inventory is rotated using first-in, first-out (FIFO) procedures.
Process guest payments accurately and ensure associates follow cash-handling procedures.
Assist with monitoring cash transactions, cashier opening and closing procedures, and cash drops according to company policy.
Identify opportunities to improve efficiency, reduce waste, and maintain cost-effective operations.
Promptly communicate inventory shortages, discrepancies, and equipment concerns to management.
Keep the Bistro, kitchen, storage areas, and equipment clean, organized, and functional.
Monitor and reinforce food handling, sanitation, and food safety procedures.
Ensure daily cleaning and operational checklists are completed accurately.
Maintain a clean and safe environment for guests and associates.
Ensure compliance with applicable food safety regulations, liquor laws, and company policies.
Report equipment malfunctions, safety concerns, and maintenance needs to management.
Assist with readiness for health inspections and brand quality assessments.
Perform other reasonable job duties as requested by management.