Bistro Staff
About The Position
Bistro Staff work as part of a team providing a culinary way for people to connect with plants. The role provides friendly guest service and consistent, high-quality food in a timely manner. Duties include taking orders, operating the point-of-sale register, and preparing menu items according to guest requests and menu standards while reflecting the Garden’s Core Values. The position supports daily Bistro operations, including opening and closing, restocking, cleaning, food safety, inventory, and supply management. Staff also set up and operate mobile concessions and temporary service locations throughout the Garden, including outdoor locations. They train and support new Bistro team members and staff from other departments. Duties may change as organizational needs and programs change, and up to 20% of duties may change annually.
Requirements
- High school diploma or equivalent.
- Six months of food service experience, or an equivalent combination of experience and qualifications.
- Ability to obtain ServeSafe Certification within the first 90 days of employment.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Ability to lift and carry 10–25 pounds occasionally.
- Ability to stand or walk continuously and to bend, climb, balance, reach, stoop, or kneel in small spaces.
- Enthusiastic, welcoming guest-service demeanor and ability to create a positive guest experience.
- Coachable, team-oriented, and collaborative approach, with good work habits and willingness to develop knowledge of food safety, food handling, and Bistro procedures.
- Self-motivated and organized, with good math and calculation skills.
- Ability to transition readily between different job demands.
Nice To Haves
- Culinary or cooking experience is strongly preferred.
- Age 21 or older is preferred.
Responsibilities
- Take guest orders and operate the POS accurately, efficiently, and with attention to quality.
- Prepare menu items according to guest orders and menu standards.
- Complete daily opening and closing tasks, including restocking the prep line and restaurant areas with condiments, beverages, and supplies.
- Inspect food preparation and serving areas and maintain safe, sanitary food-handling and kitchen practices in accordance with Health Department standards.
- Clean appliances, storage racks, floors, walls, dish areas, grills, tables, and drink areas; remove trash and return items to proper storage.
- Assist with inventory and supply management, including estimating food consumption, requisitioning or purchasing supplies, and rotating stored items.
- Set up, operate, and break down mobile concession locations throughout the Garden, including food trailers and temporary or satellite service stations.
- Ensure efficient service, food safety, and a positive guest experience at outdoor concession locations.
- Train and support new Bistro team members and staff assisting from other departments on food preparation, POS operation, service standards, and safety procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
