Bistro Supervisor

Courtyard Noblesville•Noblesville, IN

About The Position

The Bistro Supervisor creates a welcoming dining experience for guests while providing leadership and operational support to the Bistro team. In addition to performing daily Bistro Attendant duties, the Supervisor helps oversee Bistro operations, uphold service standards, train associates, manage inventory, and maintain a clean, safe, and efficient workplace. The role calls for a professional, warm, and welcoming demeanor, strong organizational skills, and the ability to lead by example and communicate with people from varied backgrounds and organizational levels. The Supervisor supports guest service and daily Bistro operations; guides and develops Bistro Attendants; monitors inventory, cash handling, and operating costs; and reinforces cleanliness, food safety, and compliance. The schedule offers flexible shifts, including mornings, evenings, nights, weekends, and holidays. Full-time and part-time schedules are listed.

Requirements

Previous experience in food and beverage service, restaurant operations, or hospitality is preferred.
Previous supervisory or team leadership experience is preferred.
Knowledge of food preparation, beverage service, and cash-handling procedures.
Ability to train, guide, and support associates while maintaining a positive work environment.
Strong communication, organizational, and problem-solving skills.
Ability to prioritize responsibilities and maintain efficiency during busy service periods.
Ability to work independently, exercise sound judgment, and communicate operational concerns to management.
Must meet applicable requirements for food handling and alcoholic beverage service.
Willingness to work flexible shifts, including mornings, evenings, weekends, and holidays.
Professional demeanor, warm and welcoming personality, strong organizational skills, and ability to lead by example.
Ability to communicate comfortably with individuals from a variety of backgrounds and at all organizational levels.
Ability to stand and walk for extended periods and move, lift, carry, push, pull, and place objects weighing less than 30 pounds without assistance.
Professional appearance and clean uniform required.

Nice To Haves

Previous experience in food and beverage service, restaurant operations, or hospitality.
Previous supervisory or team leadership experience.

Responsibilities

Welcome guests and provide attentive service, engaging in polite conversation as time allows.
Maintain knowledge of the Bistro food and beverage menu and prepare, cook, and serve items according to company and brand standards.
Assist with Bistro setup and closing for AM/PM shifts and monitor daily operations for efficient service and guest satisfaction.
Address guest concerns professionally and escalate issues to management when needed.
Ensure food presentation, portions, and preparation meet established standards.
Provide day-to-day guidance and operational support to Bistro Attendants.
Assist management in training associates on Bistro procedures, food preparation, guest service, and safety requirements.
Monitor associate performance and provide constructive feedback; communicate performance, attendance, and operational concerns to management.
Assist management with daily assignments and shift coverage, and promote teamwork, professionalism, and accountability.
Ensure associates follow company policies, procedures, and brand standards.
Monitor food, beverage, supply, and other operational inventory; assist with orders and maintaining stock levels.
Monitor product usage, expiration dates, storage, and food waste; apply FIFO inventory rotation to help control costs.
Process guest payments accurately and ensure established cash-handling procedures are followed.
Assist with monitoring cash transactions, cashier opening and closing procedures, and cash drops.
Identify opportunities to improve efficiency, reduce waste, and maintain cost-effective operations.
Promptly communicate inventory shortages, discrepancies, equipment concerns, safety issues, and maintenance needs to management.
Keep the Bistro, kitchen, storage areas, and equipment clean, organized, and functional.
Monitor and reinforce food handling, sanitation, and food safety procedures; ensure cleaning and operational checklists are completed accurately.
Maintain a safe environment and comply with applicable food safety regulations, liquor laws, company policies, and brand standards.
Assist with readiness for health inspections and brand quality assessments.
Perform other reasonable job duties as requested by management.
Stand and walk for extended periods, potentially throughout the entire shift; maintain a professional appearance and clean uniform; move, lift, carry, push, pull, and place objects weighing less than 30 pounds without assistance.