Business Systems Analyst Lead
About The Position
The Business Systems Analyst Lead provides solutions for IT and business teams by applying technology to business opportunities and planning and implementing cross-functional applications. The role participates in identifying, evaluating, and configuring cost-effective systems that meet business requirements; monitors client experiences and feedback on business applications; improves system productivity; and analyzes, defines, and documents client requirements while addressing challenges in existing system logic. The role requires deep knowledge of the retail banking product lifecycle, including accounts, transfers, and bill pay, to ensure technical solutions align with business goals. It leads requirements discovery and documentation, authors user stories and acceptance criteria, and manages the product backlog with Product Owners. It also performs data analysis and mapping, writes complex SQL queries to validate data integrity and define data models, identifies opportunities to use Agentic AI in banking, and serves as the primary contact for offshore development and QA teams.
Requirements
- At least 8 years of experience in online or digital banking, with understanding of PCI compliance, security, and transaction processing.
- Advanced SQL skills and experience with relational and NoSQL data modeling.
- Foundational understanding of LLMs and Agentic AI frameworks, such as LangChain and AutoGPT, and their application to banking agents.
- Strong technology acumen, including the ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
- Proven experience working with offshore and onshore delivery models to drive project velocity.
- At least 8 years of total experience as a Business Systems Analyst or Systems Analyst in a large-scale enterprise environment.
Responsibilities
- Understand the retail banking product lifecycle, including accounts, transfers, and bill pay, and align technical solutions with business goals.
- Lead discovery and documentation of comprehensive Business Requirement Documents.
- Author user stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
- Perform in-depth data analysis and mapping; use SQL to validate data integrity and define data models for new banking features.
- Identify opportunities to implement Agentic AI to enhance self-service, fraud detection, or automated loan processing.
- Serve as the primary point of contact for offshore development and QA teams, facilitate requirements walkthroughs, and support clear communication across time zones.
- Identify, evaluate, and configure cost-effective systems that meet business requirements.
- Monitor client experiences and feedback on business applications and improve system productivity as needed.
- Analyze, define, and document client requirements and address challenges in existing system logic.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
