Business Systems Analyst Lead
About The Position
Provides solutions for IT and business by applying technology to business opportunities and planning and implementing cross-functional applications. Identifies, evaluates, and configures cost-effective systems that meet business requirements; monitors client experience and feedback regarding business applications; and enhances system productivity as needed. Analyzes, defines, and documents client requirements and revises existing system logic as necessary. The role leads business analysis for digital banking products, including understanding the retail banking product lifecycle and aligning technical solutions with business goals. It leads requirements discovery and documentation, authors user stories and acceptance criteria, and manages the product backlog in collaboration with Product Owners. The position also performs data analysis and mapping, uses SQL to validate data integrity and define data models, explores Agentic AI opportunities for banking capabilities, and serves as the main liaison to offshore development and QA teams.
Requirements
- At least 8 years of experience in online or digital banking, with understanding of PCI compliance, security, and transaction processing.
- Advanced SQL skills and experience with relational and NoSQL data modeling.
- Foundational understanding of LLMs and Agentic AI frameworks, such as LangChain or AutoGPT, and their application to banking agents.
- Strong technology acumen and ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
- Proven experience working with offshore and onshore delivery models to drive project velocity.
- At least 8 years of total experience as a BSA or System Analyst in a large-scale enterprise environment.
Responsibilities
- Understand the retail banking product lifecycle, including accounts, transfers, and bill pay, and align technical solutions with business goals.
- Lead discovery and documentation of comprehensive Business Requirement Documents.
- Author user stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
- Perform detailed data analysis and mapping; use SQL to validate data integrity and define data models for new banking features.
- Identify opportunities to apply Agentic AI to self-service, fraud detection, or automated loan processing.
- Serve as the primary point of contact for offshore development and QA teams, facilitating requirements walkthroughs and communication across time zones.
- Identify, evaluate, and configure cost-effective systems that meet business requirements.
- Monitor client experiences and feedback on business applications and enhance system productivity as needed.
- Analyze, define, and document client requirements and revise existing system logic as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
