Business Systems Analyst III - Information Technology

Pima County•Tucson, AZ

2d•Onsite

About The Position

The Pima County Information Technology Department (ITD) is seeking an experienced Business Analyst III. This role involves leading mid-level to complex cross-functional teams to complete ITD projects. These teams may include system or infrastructure managers, support staff, and analysts. The projects typically focus on implementing technology to enhance the end-user experience and create a more supportable environment. The ideal candidate is proficient in project management, team collaboration, and has the initiative to identify and complete tasks independently. This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Requirements

Eight (8) years of experience in business process analysis or computer hardware, software or database development, maintenance or testing. (Relevant education from an accredited college or university may be substituted.)
OR: Three (3) years of experience in a Pima County Business Systems Analyst II or related classification as determined by the department head at the time of recruitment.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.
Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.
Pima County determines whether a position is eligible for visa sponsorship at the time of recruitment. Eligibility is based on the requirements of the position and applicable laws and regulations. Not all positions with Pima County are eligible for visa sponsorship.
Repetitive wrist, hand and/or finger movement.
Ability to communicate clearly (verbal, written).
Must be able to remain in a stationary position 50% of the time.
Occasionally move about inside the office to access filing cabinets, office machinery, etc.

Nice To Haves

Experience leading a technical project team.
Experience with project management tools and methodologies.
Experience communicating at multiple levels of an organization.
Experience using analytical and problem-solving skills through the course of a project.
Experience managing team dynamics.
Experience in process development and documentation.

Responsibilities

Leads complex projects developing and implementing solutions to process and systems-related issues affecting multiple departments and cross-functional platforms.
Evaluates the business objectives of multiple departments to determine business process and cross-functional system solutions for complex projects.
Oversees the creation of complex process models that include flow charts, user interface mockups, prototypes, database definitions and test acceptance conditions to ensure a clear understanding of business needs and project objectives across affected departments.
Develops and delivers clear and concise oral and written communications and technical documentation related to business processes and solutions for stakeholders, department managers, county management or elected officials.
Develops business case and cost/benefit analysis for proposed solutions affecting multiple user departments.
Works with technical team leadership and department heads to determine priorities among departments, scope of projects and deadlines, monitors and reports on project progress to department and elected officials.
Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials.
Effectively negotiates for viable solutions to technical, process and priority conflict resolution.
May supervise staff and lead project teams.