Business Systems Administrator

AIR Communities • Denver, CO

8d • Hybrid

About The Position

AIR Communities is seeking a Business Applications Administrator to support its Property Operations teams by administering, configuring, troubleshooting, and improving key business applications, primarily Entrata Systems. The role works with business stakeholders, IT, and vendors to resolve issues, maintain system integrity, and support technology initiatives that improve property operations. It is an in-office position emphasizing face-to-face collaboration, stakeholder relationships, and long-term ownership of critical systems.

The stated schedule is Saturday–Sunday remote and Monday–Wednesday in the office. The role provides Tier 3 functional and technical support, application configuration and administration, data integrity and documentation support, and coordination for property operations technology initiatives.

Requirements

• 3–5 years of hands-on experience with Entrata Systems, property management software, or business applications in a multifamily real estate environment.
• Experience configuring application settings, security roles, permissions, workflows, or administrative controls.
• Strong troubleshooting, documentation, communication, and internal customer support skills.
• Ability and interest to work in an office as part of a collaborative, cross-functional team.

Nice To Haves

• Demonstrated consistency, follow-through, and interest in developing deep subject-matter expertise over time.
• Comfort collaborating in person with cross-functional teams and building strong stakeholder relationships.
• Customer-focused mindset, sound judgment, accuracy, and responsiveness.

Responsibilities

• Administer, configure, and support Entrata and other business applications used by Property Operations.
• Provide Tier 3 functional and technical support for escalated user issues, system questions, and troubleshooting needs.
• Configure settings, security roles, permissions, workflows, document mapping, and automated document tools.
• Maintain application data integrity, change control documentation, directories, process records, and reporting support.
• Partner with IT, business teams, and third-party vendors to resolve system issues and improve application performance.
• Support property operations technology initiatives through project coordination, meeting facilitation, timeline tracking, and budget awareness.

Benefits

• Expected base salary of $62,000–$73,000 plus a target annual 10% bonus.
• 25% rent discount at any AIR community, subject to application and exclusions.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Company-paid short- and long-term disability.
• 401(k) plan with up to 6% employer match contribution.
• Paid time off including vacation, sick time, and 14 holidays.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community service time annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed