Senior Business Systems Administrator
About The Position
The Senior Business Systems Administrator serves as the technical subject-matter expert and technical owner for Costpoint and related financial systems, including Time & Expense and Cognos. The role ensures secure, stable, and optimized performance across finance applications and integrations through complex configuration, integration management, advanced troubleshooting, technical design, and business analysis. The administrator partners with Finance, Accounting, IT, and leadership to translate operational needs into scalable financial system solutions and support continuous improvement. The position may be based in Wisconsin, with hybrid work expected two days per week for employees within 45 miles of WPS Headquarters in Madison. Remote work is also available in the approved states listed in the posting. Remote employees must have high-speed cable or fiber internet with at least 10 Mbps downstream and 1 Mbps upstream. The role may occasionally support federal health care programs and other governmental or regulated industries, and is subject to applicable security, privacy, confidentiality, program-integrity, screening, and background-investigation requirements.
Requirements
- Bachelor’s degree in Information Systems, Finance, Accounting, or a related field, or an equivalent combination of education and experience.
- Five or more years supporting financial systems or ERP platforms in roles involving system administration, configuration, troubleshooting, and business analysis.
- Advanced expertise in Costpoint administration, including module configuration, data structures, workflow behavior, security management, and cross-module dependencies.
- Strong business and systems analysis skills, including requirements gathering, gap analysis, process mapping, solution design, and translating financial operational needs into technical configurations and enhancements.
- Ability to design and implement system-based solutions supporting budgeting, forecasting, audit readiness, compliance, financial close, and operational reporting.
- Capability to develop, validate, and interpret complex reports and financial data models; proficiency with Cognos or similar BI/reporting tools.
- Deep technical understanding of ERP architecture, integrations, and API-based data exchange, including downstream impacts of configuration changes across interconnected financial systems.
- Hands-on experience with middleware tools, ETL pipelines, automation platforms, and integration error handling supporting data movement between Costpoint and other enterprise applications.
- Progressive experience troubleshooting complex system issues, performing root-cause analysis, and designing stable technical solutions.
- Strong communication and collaboration skills, including the ability to explain technical concepts, guide stakeholders, and support decision-making.
- For remote work, high-speed cable or fiber internet with at least 10 Mbps downstream and 1 Mbps upstream.
- Subject to applicable enhanced screening and background investigation before access to information systems or sensitive data, as required.
Responsibilities
- Serve as lead system administrator and technical owner of Costpoint, Time & Expense, Cognos, and related finance technology tools; provide expert configuration, advanced troubleshooting, and system stability oversight.
- Lead technical and functional analysis, translate business needs into functional and configuration requirements, and design scalable technical solutions.
- Manage integrations and data flows, including API-based connections, middleware, ETL jobs, error handling, and cross-system data reconciliation.
- Investigate and resolve advanced system issues, including data structure anomalies, configuration defects, integration failures, and cross-module impacts.
- Develop and validate complex reports, data models, and analytics, ensuring accuracy and consistency across operational and leadership reporting.
- Drive continuous improvement and automation by standardizing workflows, optimizing configurations, reducing manual effort, and enhancing system reliability.
- Mentor junior administrators, provide technical guidance, review configuration work, and raise standards for documentation, testing, and system design.
- Maintain comprehensive system documentation to support audit readiness, governance, and sustainable system knowledge.
- Support Agile/Scrum ceremonies, ensuring technical stories are well-defined, dependencies are understood, and delivery is successful.
- Perform other duties as assigned.
- Comply with applicable data security, privacy, confidentiality, program-integrity, screening, and background-investigation requirements when supporting federal or regulated programs.
Benefits
- Remote and hybrid work options available.
- Performance bonus and/or merit increase opportunities.
- 401(k) with a 100% match for the first 3% of salary and a 50% match for the next 2%; immediately vested.
- Competitive paid time off.
- Health insurance, dental insurance, and telehealth services start on day one.
- Professional and Leadership Development Programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
