Senior Systems Administrator

Quartz • Madison, WI

1d • Remote

About The Position

Quartz is seeking a team-oriented problem-solver to join its Infrastructure Team as a Senior Systems Administrator. The role provides expertise in the design, administration, maintenance, and support of the infrastructure systems and processes Quartz relies on to provide insurance solutions to its members. The position designs and builds solutions; architects and implements software and hardware; provides training and mentoring; troubleshoots and remediates anomalies; and contributes to the development of IT strategy. It collaborates across the business and project teams to implement and support efficient systems and processes using ITIL and ITSM frameworks.

The role offers ownership and strategic influence across a diverse technology portfolio, including Microsoft 365, Azure, VMware, Horizon VDI, storage platforms, cloud services, disaster recovery, automation, and enterprise infrastructure. It offers the opportunity to influence Quartz’s technology strategy and modernization efforts, work with leadership and cross-functional teams, and participate in major infrastructure and cloud initiatives supporting the organization.

Requirements

• Bachelor’s degree and 4 or more years of experience in a systems administration role, or an associate degree and 7 or more years of experience, or high school equivalency and 10 or more years of experience.
• Experience administering VMware vSphere.
• Basic Linux administration experience.
• Windows Server administration experience.
• Experience with Microsoft and infrastructure platforms, including MS 365, Azure AD, server administration, certificate services, MFA solutions, backups, and enterprise storage platforms such as SAN, vSAN, or HCI.
• Proficiency writing, supporting, and updating scripts in SCCM (PowerShell).
• Knowledge of cloud infrastructure elements and functions, such as Azure or AWS.
• Knowledge of network, web, and application protocols and infrastructure, including VPNs, VLANs, TCP/IP, IPsec, HTTPS, SSL/TLS, routing, switching, and firewalls.
• Knowledge of ITIL and ITSM frameworks.
• Ability to communicate and work effectively with multiple vendors and managed service providers.
• Ability to work outside business hours as needed.
• Inquisitiveness and ability to seek answers independently.
• Ability to manage multiple priorities, work independently and under pressure, and adapt to change.
• Excellent interpersonal, oral, and written communication skills.
• Moderate experience leading working teams and IT-related projects.
• Access to high-speed, non-satellite Internet to work from home; the company provides hardware and equipment.
• Successful completion of a pre-employment criminal background check is required for employment offers.

Responsibilities

• Perform server and system administration, including group policies, print services and queue management, event log monitoring, security permissions, drive and volume management, provisioning, migrations, upgrades, and performance tuning.
• Design, build, test, and deploy systems, services, and processes to meet ongoing business needs.
• Perform routine maintenance, including updates, patching, backups, snapshots, configuration management, and disaster recovery.
• Lead the development of internal and cloud infrastructure standards.
• Partner across functions to guide technology decisions and ensure best practices are developed and followed.
• Develop and maintain scripts to automate routine tasks.
• Administer and maintain applications that support network, server, technical operations, and service needs.
• Provide technical leadership, mentorship, and feedback to System Administrators, fostering collaboration and continuous improvement.
• Collaborate with teammates, vendors, project teams, and management throughout project lifecycles to design, optimize, implement, and enhance deliverables.
• Develop, implement, and maintain documentation, diagrams, and procedures for systems and processes.
• Support audit and compliance activities as needed.
• Participate in an on-call rotation.

Benefits

• Robust benefits package.
• Excellent benefit and compensation package.
• Opportunity for career advancement.
• Professional culture built on Respect, Responsibility, Resourcefulness, and Relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior