About The Position

The Business Systems Administrator performs system updates, helps coordinate and test new feature rollouts, and identifies opportunities to support the Credit Union’s growth and strategic goals. The role resolves day-to-day and complex system issues, supports software releases and change rollouts across production, test, training, and development environments, and performs system configuration and maintenance across multiple systems. It also involves documentation, data mining and reporting, data integrity research, budget and deadline oversight, and support for new system implementations, including data migration. The role requires keeping up to date with technical and industry developments and occasionally working outside normal business hours. The position is based in Chubbuck or Meridian. Applicants must be eligible for ICCU membership and comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.

Requirements

  • Bachelor’s degree required.
  • 0–2 years of system administration experience.
  • Excellent oral and written communication skills.
  • Broad knowledge of hardware, software, and programs.
  • Ability to learn quickly, contribute to a team, and work on multiple time-critical projects simultaneously.
  • Logical, process-oriented thinking and a natural sense of urgency.
  • Good interpersonal and client-handling skills, including the ability to manage expectations and explain technical details.
  • Willingness to work occasionally outside normal business hours.
  • Must comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.
  • Must be eligible for membership at ICCU to obtain employment.
  • Ability to perform tasks requiring manual dexterity, sit for extended periods, lift 20–40 pounds, perform repetitive wrist, hand, and finger motions, reach keyboards, and operate basic office machines.

Nice To Haves

  • Degree in Computer Science, Computer Information Systems, or Business preferred.
  • 2+ years of financial industry experience preferred.
  • Ability to demonstrate basic SQL and build reports preferred.

Responsibilities

  • Resolve day-to-day system issues promptly in coordination with team members and third-party vendors.
  • Support software release implementation, including impact analysis, regression testing, scheduling, and change management.
  • Support change rollouts to production, test, training, and development environments.
  • Perform system configuration and maintenance across multiple systems.
  • Identify, troubleshoot, and resolve complex system issues reported by end users.
  • Create and maintain system-related documentation.
  • Mine data, build reports, create formatted data files, and research data integrity issues.
  • Ensure budgets are adhered to and deadlines are met.
  • Support new system implementations, including data migration.
  • Plan and work flexibly to meet deadlines.
  • Keep up to date with technical and industry developments.
  • Perform other duties and projects as assigned.
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