Business Systems Administrator

Mooring Disaster Restoration and Commercial Construction•Benbrook, TX

17h•$75,000 - $95,000

About The Position

Mooring is seeking a detail-driven Business Systems Administrator to keep its applications, data, and IT partners working in sync. This role is responsible for administering Mooring's core business applications, ensuring systems communicate effectively, managing IT onboarding and offboarding, serving as the primary point of contact for application-related questions, creating training materials, leading technology projects, tracking IT spend, and recommending system improvements based on departmental workflows. The ideal candidate will have strong troubleshooting skills, clear communication, and a genuine curiosity about business operations.

Requirements

Associate's or Bachelor's degree in Information Systems, Business, or a related field — or equivalent hands-on experience
3–5 years administering business applications and supporting end users in an internal IT role
Hands-on experience with at least one core business system, such as an ERP, CRM, or LMS, including experience with system integrations
Experience coordinating software implementations or technology rollouts through go-live and user adoption
Microsoft 365 administration experience, including user, license, and access management
Valid driver's license and clean driving record

Nice To Haves

Experience working alongside an outsourced managed service provider (MSP)
Experience supporting business systems in a multi-location or field-based organization
Comfortable troubleshooting issues across two or more connected systems

Responsibilities

Administer Mooring's core business applications — including our ERP, CRM, LMS, project and field systems, and Microsoft 365 — covering user access, configuration, and reporting
Keep our systems talking to each other, catching and fixing data mismatches before they become a problem
Own IT onboarding and offboarding, working with our managed services partner (Velo) so new hires are ready on day one and departing employees are fully offboarded the same day
Be the first person our team turns to with an application question, and know when to bring in Velo for anything infrastructure-related
Build simple training guides and quick-reference material for the tools our team uses most
Lead technology projects from planning through go-live, including new software rollouts and reporting tools
Track IT spend, manage license renewals, and support vendor contract negotiations
Get out from behind the desk to see how departments actually work, and recommend changes that keep our systems matched to how we really operate