Business Support Specialist

ABM US•San Diego, CA

2d•$25 - $30

About The Position

The Business Support Specialist is an organized, service-oriented, proactive role that helps maintain a safe, functional, welcoming, and well-maintained property. The specialist supports front-desk operations, visitors, vendors, events, shared workspaces, building access, and facilities documentation while helping ensure the property meets client expectations and safety and quality standards. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced, high-traffic environment.

Requirements

High school diploma or equivalent.
Proven experience in reception, Google Suites, CMMS systems, high-client-expectation environments, concierge services, and events, preferably in an office setting.
Ability to multitask in high-traffic environments.
Ability to maintain badge stock, follow badging and security procedures, and provide permanent or temporary badges as needed.
Understanding of building systems, including HVAC, lighting, access control, and intense security protocols.
Experience with preventive maintenance concepts.
Ability to lift heavy objects, work in various weather conditions, and stand or walk for extended periods.

Nice To Haves

Experience with CMMS systems and Google Suites.

Responsibilities

Provide a warm, professional front-desk presence and assist with access, vendor escorts, badging issues, and related requests.
Conduct conference room rounds, checking lighting, meeting equipment, furniture, and supplies.
File tickets for malfunctioning meeting equipment.
Update and replace building signage as needed on a weekly basis.
Support new-hire tours by showcasing the property and answering site-related questions.
Collaborate with the Facilities Coordinator to monitor, control, and replenish office supplies.
Provide timely, courteous event support, including setup of decor, food and beverages; moving and arranging furniture; stocking supplies; connecting desk power; checking meeting equipment; hanging signs; and coordinating janitorial support.
Maintain inventory of event supplies.
Set up and check shared desks daily according to client-provided standards, and assist teams with monitor, cord, or AV issues.
Assist with badge access, including activating access, creating access tickets, managing temporary badge extensions, ensuring personnel have proper access, and resolving access issues.
Provide administrative and organizational support, including calendar management, ordering office or facility supplies, data entry, spreadsheet updates, and visitor and contractor escorts.
Be on call for emergency maintenance issues and respond promptly.
Maintain accurate maintenance records, including work orders, preventive maintenance logs, and equipment service history.
Identify and report facilities issues during rounds, such as signage problems, safety hazards, spills, damage, or outages.