Business Strategy Analyst Lead - Pricing and Product Analytics

USAA•Tampa, FL
•$127,310 - $243,340•Hybrid

About The Position

USAA is hiring two Business Strategy Analyst Leads to support newly formed Auto and Property Analytics teams within Underwriting and Pricing Analytics. The leads report directly to Executive Management and shape strategic plans, coordinate development of business cases, facilitate the scoping, prioritization, and tracking of key initiatives, establish operational processes to manage team productivity, and lead executive storytelling to support delivery of committed outcomes. The role applies quantitative and qualitative analysis to provide thought leadership on industry trends, market developments, USAA's strategic direction, the regulatory environment, and macroeconomic trends. It provides insights and context to stakeholders to help manage, influence, and impact line-of-business strategy. The role leads stakeholder discussions, connects analytic strategy with business strategy, develops and refines strategic hypotheses, and creates analytical frameworks to answer business questions. The analyst collaborates with stakeholders across Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience to uncover strategic insights related to Profit & Loss performance. The role applies analytical rigor to define outcome measures, improve prioritization and decision-making agility, assess progress toward outcomes, and evaluate risks to strategic goals. It influences strategic agreement, leads and trains team members, and ensures business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. The role is remote-eligible in the continental United States, with occasional business travel. Employees living within 60 miles of a USAA office are expected to work on-site four days per week. USAA does not provide visa sponsorship for this role.

Requirements

  • Bachelor's degree in Business, Science, Finance, Economics, or a related field, or four years of relevant education and/or experience.
  • Eight years of data and/or analytics or strategy consulting experience; alternatively, at least six years in those areas plus up to two years of progressive relevant functional business experience, or an advanced degree in a listed or related discipline and six years of data and/or analytics or strategy consulting experience.
  • Experience identifying business needs and developing strategic plans based on qualitative and quantitative analysis and market insights.
  • Experience working with leadership teams to identify opportunities to develop and enhance business strategy using quantitative and qualitative analytics.
  • Experience influencing business decisions.
  • Strong analytical skills and experience with hypotheses-driven problem solving.
  • Extensive experience leading and performing complex data analysis using analytics tools such as Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, or Adobe Analytics.
  • Must not require immigration support now or in the future; USAA does not provide visa sponsorship for this role.

Nice To Haves

  • Prior experience in personal lines insurance, including a demonstrated record of effective partnership with pricing or data science teams to drive analytical outcomes.
  • Experience applying Agile principles to business teams to improve transparency, adaptability, and delivery speed.
  • Proven ability to lead discussions with senior stakeholders, communicate complex analytical insights, inform line-of-business strategy, and drive high-impact decisions.
  • Proven success designing end-to-end analytical blueprints and mentoring team members in strategic execution.
  • Ability to turn data-driven findings into compelling executive narratives that secure strategic buy-in.
  • Experience streamlining workflows and establishing processes to improve team productivity and project delivery.
  • US military experience through military service or as a military spouse or domestic partner.

Responsibilities

  • Shape strategic plans and coordinate the development of business cases for Auto and Property Analytics teams.
  • Facilitate the scoping, prioritization, and tracking of key initiatives.
  • Establish operational processes to manage team productivity and lead executive storytelling to support delivery of committed outcomes.
  • Use quantitative and qualitative analysis to provide thought leadership on industry trends, market developments, USAA's strategic direction, regulatory conditions, and macroeconomic trends.
  • Provide insights and information-based context to stakeholders to help manage and influence line-of-business strategy.
  • Lead stakeholder discussions to communicate analytical findings, contribute to strategy development, and drive business decisions.
  • Lead integration of analytic strategy and business strategy.
  • Oversee identification of business assumptions and hypotheses, refine them, and identify further business questions to explore.
  • Develop analytical frameworks and blueprints to answer business questions in the business portfolio, product, or member experience, and support lower-level employees in this work.
  • Collaborate with stakeholders to uncover strategic insights related to Profit & Loss performance across Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
  • Define outcome measures, improve prioritization and decision agility, assess progress toward outcomes, and evaluate risks to strategic goals.
  • Influence and drive strategic agreement using subject-matter expertise, interpersonal skills, and negotiation skills.
  • Serve as a team lead and provide guidance and on-the-job training to team members.
  • Ensure business risks are identified, measured, monitored, and controlled according to risk and compliance policies and procedures.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off
  • Paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning
  • Continuing education
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