Business Processes Principal Consultant (Industrial Manufacturing – Discrete Industries)

SAP IT Business Systeme • New York, NY

1d • $151,900 - $340,900

About The Position

The Business Processes Principal Consultant drives end-to-end business process transformation initiatives for customers, translating customer goals and operational needs into processes aligned with SAP best practices and current industry standards. The role is accountable for the quality and effectiveness of process designs and collaborates with customers, architects, and delivery teams to support operational readiness, measurable business value, and lasting transformation outcomes.

The consultant applies deep Industrial Manufacturing and discrete industries expertise to examine, design, and improve customer processes. Responsibilities span leading process design projects, conducting discovery workshops, supporting implementation, modeling and optimizing end-to-end processes, and aligning processes with business and enterprise architectures. The role also evaluates industry and technology trends, maps processes to solution and IT architectures, advises on optimization and change enablement, and defines and validates KPIs and value drivers.

The position is part of a growing regional AI and industry expert team serving customers across the Americas, Europe, and Asia. The team collaborates to turn complex business challenges into practical, scalable solutions, and values curiosity, ownership, continuous learning, customer focus, and clear communication.

Requirements

• At least 6 years of professional experience in the discrete industries domain.
• Hands-on experience in Production, Logistics, Maintenance, or related business processes.
• Ability to work proficiently in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
• Experience in business process consulting and industry transformation, including customer-facing work.
• Expertise in business process analysis, modeling, and design in complex customer or consulting contexts.
• Knowledge of business process management, process-to-solution mapping, and change management approaches.
• Experience supporting value-based transformation initiatives, including defining KPIs and measuring their performance.
• Structured communication skills and confidence representing SAP with customers and partners.
• Delivery-oriented mindset and ability to manage complex workstreams and priorities.
• Forward-thinking approach to using AI in everyday workflows, with mindful context design and system integration to ensure high-quality outputs.

Responsibilities

• Apply Industrial Manufacturing and discrete industries expertise to examine, design, and improve customer business processes in line with operational practices and industry standards.
• Lead business process design projects, conduct workshops to discover customer needs, design solutions, and support implementation.
• Design, model, and optimize end-to-end business processes, including process automation and alignment with business and enterprise architectures.
• Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
• Map business processes to solution and IT architectures using standard SAP capabilities, and define integration or extension needs where required.
• Advise customers on business process optimization, value-based transformation, and change enablement.
• Define and validate KPIs and value drivers, support business cases, and track value realization.
• Ensure the consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.
• Contribute to the design, application, and responsible use of AI agents within complex business processes.

Benefits

• Great benefits
• Flexible working models
• Health and well-being support
• Variable incentive opportunities may be provided where applicable, subject to relevant plans and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed