Business Processes Principal Consultant (Industrial Manufacturing – Discrete Industries)

SAP Careers•New York, NY

1d•$151,900 - $340,900

About The Position

SAP is hiring a Business Processes Principal Consultant to lead end-to-end business process transformation initiatives for customers, with a focus on industrial manufacturing and discrete industries. The role translates customer goals and operational needs into business processes aligned with SAP best practices and current industry standards, and is accountable for the quality and effectiveness of process designs within its scope. The consultant works closely with customers, architects, and delivery teams to support operational readiness, measurable business value, and lasting transformation outcomes. The position applies deep knowledge of industrial manufacturing and discrete industries to examine, design, and improve customer processes. It leads process design projects, discovers needs through workshops, develops solutions, and supports implementation. The role also maps business processes to solution and IT architectures, identifies integration or extension needs, advises customers on optimization and change enablement, and defines and validates KPIs and value drivers. The consultant will join a growing AI and industry expert team serving customers across the Americas, Europe, and Asia. The team brings together AI expertise, industry knowledge, and regional knowledge to develop practical, scalable customer solutions in a collaborative environment that values curiosity, ownership, continuous learning, and real-world impact.

Requirements

Minimum of 6 years of professional experience in the discrete industries domain.
Hands-on experience in Production, Logistics, Maintenance, or related business processes.
Ability to operate proficiently in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
Experience in business process consulting and industry transformation, including work in customer-facing environments.
Expertise in business process analysis, modeling, and design in complex customer or consulting contexts.
Robust knowledge of business process management, process-to-solution mapping, and change management approaches.
Experience supporting value-based transformation initiatives, including defining KPIs and measuring performance.
Structured communication skills and confidence representing SAP with customers and partners.
Delivery-oriented mindset and ability to manage complex workstreams and priorities.
Forward-thinking approach to applying AI in everyday workflows, with attention to context design and system integration to ensure high-quality outputs.

Responsibilities

Apply industrial manufacturing and discrete-industry knowledge to examine, design, and improve customer business processes in line with operational practices and industry standards.
Lead business process design projects, conduct workshops to discover customer needs, design solutions, and support implementation.
Design, model, and optimize end-to-end business processes, including process automation and alignment with business and enterprise architectures.
Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
Map business processes to solution and IT architectures using standard SAP capabilities, and define integration or extension needs where required.
Advise customers on business process optimization, value-based transformation, and change enablement.
Define and validate KPIs and value drivers, support business cases, and track value realization.
Ensure consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.
Contribute to the design, application, and responsible use of AI agents within complex business processes.