Business Processes Principal Consultant (Industrial Manufacturing – Discrete Industries)

SAP Careers•Newtown Township, PA

1d•$151,900 - $340,900

About The Position

The Business Processes Principal Consultant drives end-to-end business process transformation initiatives for customers, translating customer goals and operational needs into processes aligned with SAP best practices and current industry standards. The consultant is accountable for the quality and effectiveness of business process designs in their scope and works with customers, architects, and delivery teams to support operational readiness, measurable business value, and lasting transformation outcomes. The role applies deep Industrial Manufacturing and discrete-industry knowledge to examine, design, and improve customer processes using real-world operational practices and industry standards. It leads process design projects, conducts discovery workshops, designs solutions, and supports implementation. The consultant also evaluates industry and technology trends, maps processes to solution and IT architectures, advises on optimization and change enablement, and defines and validates KPIs and value drivers. The position is part of a growing AI and industry expert team serving customers across the Americas, Europe, and Asia. The team collaborates to turn complex business challenges into practical, scalable solutions and values curiosity, ownership, continuous learning, customer focus, and clear communication. The role calls for proficiency in an Agentic AI context and a forward-thinking approach to applying AI in everyday workflows with mindful context design and system integration.

Requirements

At least 6 years of professional experience in the discrete industries domain.
Hands-on experience in Production, Logistics, Maintenance, or related business processes.
Ability to operate proficiently in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
Experience in business process consulting and industry transformation, including work in customer-facing environments.
Expertise in business process analysis, modeling, and design in complex customer or consulting contexts.
Robust knowledge of business process management, process-to-solution mapping, and change management approaches.
Experience supporting value-based transformation initiatives, including defining KPIs and measuring performance.
Structured communication skills and confidence representing SAP with customers and partners.
Delivery-oriented mindset and ability to manage complex workstreams and priorities.
Forward-thinking approach to leveraging AI in everyday workflows, with attention to context design and system integration.

Responsibilities

Apply Industrial Manufacturing and discrete-industry knowledge to assess, design, and improve customer business processes in line with operational practices and industry standards.
Lead business process design projects, conduct customer workshops to discover needs, design solutions, and support implementation.
Design, model, and optimize end-to-end business processes, including process automation and alignment with business and enterprise architectures.
Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
Map business processes to solution and IT architectures using standard SAP capabilities, and define integration or extension needs where required.
Advise customers on business process optimization, value-based transformation, and change enablement.
Define and validate KPIs and value drivers, support business cases, and track value realization.
Ensure the consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.
Contribute to the design, application, and responsible use of AI agents within complex business processes.
Apply AI thoughtfully in everyday workflows, including context design and system integration.