Business Processes Principal Consultant (Industrial Manufacturing – Discrete Industries)

SAP Careers • Palo Alto, PA

1d • $151,900 - $340,900

About The Position

Drive end-to-end business process transformation initiatives for customers across industries by translating customer goals and operational needs into processes aligned with SAP best practices and current industry standards. The role is accountable for the quality and effectiveness of process designs and works with customers, architects, and delivery teams to support operational readiness, measurable business value, and lasting transformation outcomes.

Apply deep knowledge of Industrial Manufacturing and discrete industries to examine, design, and improve customer processes. Lead process-design projects, discover needs through workshops, design solutions, and support implementation. Design, model, and optimize end-to-end processes, including process automation and alignment with business and enterprise architectures. Assess industry and technology trends, map processes to solution and IT architectures using standard SAP capabilities, and identify integration or extension needs. Advise customers on optimization, value-based transformation, and change enablement; define and validate KPIs and value drivers; and ensure the consistency and quality of process deliverables.

The position is part of a growing AI and industry expert team serving customers across the Americas, Europe, and Asia. The team collaborates to create practical, scalable solutions and values curiosity, ownership, continuous learning, customer focus, and clear communication. SAP describes its culture as inclusive, focused on health and well-being, and supportive of flexible working models.

Requirements

• At least 6 years of professional experience in the discrete-industries domain.
• Hands-on experience in Production, Logistics, Maintenance, or related business processes.
• Ability to work proficiently in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
• Solid experience in business process consulting and industry transformation, including customer-facing work.
• Expertise in business process analysis, modeling, and design in complex customer or consulting contexts.
• Robust knowledge of business process management, process-to-solution mapping, and change management approaches.
• Experience supporting value-based transformation initiatives, including defining KPIs and measuring performance.
• Structured communication skills and confidence representing SAP with customers and partners.
• Delivery-oriented mindset and ability to manage complex workstreams and priorities.
• Forward-thinking approach to leveraging AI in everyday workflows, using mindful context design and system integration to support high-quality outputs.

Responsibilities

• Apply Industrial Manufacturing and discrete-industry knowledge to examine, design, and improve customer business processes in line with operational practices and industry standards.
• Lead business process design projects, conduct customer workshops to discover needs, design solutions, and support implementation.
• Design, model, and optimize end-to-end business processes, including process automation and alignment with business and enterprise architectures.
• Evaluate industry and technology trends, introduce proven practices, and support transformation and transition planning.
• Map business processes to solution and IT architectures using standard SAP capabilities, and define integration or extension needs where required.
• Advise customers on business process optimization, value-based transformation, and change enablement.
• Define and validate KPIs and value drivers; support business cases and value-realization tracking.
• Ensure the consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.
• Contribute to the design, application, and responsible use of AI agents within complex business processes.
• Represent SAP with customers and partners, manage complex workstreams and priorities, and deliver high-quality outcomes.

Benefits

• Great benefits; details are referenced through SAP North America Benefits, subject to eligibility requirements.
• Flexible working models.
• Health and well-being support.
• Learning and skill growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed