Business Processes Principal Consultant (Industrial Manufacturing – Discrete Industries)

SAP IT Business Systeme•Newtown Township, PA
•$151,900 - $340,900

About The Position

The Business Processes Principal Consultant drives end-to-end business process transformation initiatives for customers, translating customer goals and operational needs into processes aligned with SAP best practices and current industry standards. The role is accountable for the quality and effectiveness of process designs and works closely with customers, architects, and delivery teams to support operational readiness, measurable business value, and lasting transformation outcomes. The consultant applies deep Industrial Manufacturing and discrete-industry knowledge to examine, design, and improve customer processes, ensuring solutions reflect real-world operating practices and industry standards. The role leads process design projects, conducts discovery workshops, designs solutions, and supports implementation. It also maps processes to solution and IT architectures, uses standard SAP capabilities, identifies integration or extension needs, advises customers on optimization and change enablement, and supports KPI definition, business cases, and value realization tracking. The position is part of a growing AI and industry expert team serving customers across the Americas, Europe, and Asia. The team combines AI expertise, industry knowledge, and regional knowledge to develop practical, scalable solutions. SAP describes a collaborative environment that values curiosity, ownership, continuous learning, customer focus, and real-world impact.

Requirements

  • At least 6 years of professional experience in the discrete industries domain.
  • Hands-on experience in Production, Logistics, Maintenance, or related business processes.
  • Ability to operate proficiently in an Agentic AI context.
  • Experience in business process consulting and industry transformation, including customer-facing work.
  • Expertise in business process analysis, modeling, and design within complex customer or consulting contexts.
  • Robust knowledge of business process management, process-to-solution mapping, and change management approaches.
  • Experience supporting value-based transformation initiatives, including defining KPIs and measuring performance.
  • Structured communication skills and confidence representing SAP with customers and partners.
  • Delivery-oriented approach and ability to manage complex workstreams and priorities.

Responsibilities

  • Apply Industrial Manufacturing and discrete-industry knowledge to examine, design, and improve customer business processes in line with operating practices and industry standards.
  • Lead business process design projects, conduct workshops to discover customer needs, design solutions, and support implementation.
  • Design, model, and optimize end-to-end business processes, including process automation and alignment with business and enterprise architectures.
  • Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
  • Map business processes to solution and IT architectures using standard SAP capabilities, and define integration or extension needs where required.
  • Advise customers on business process optimization, value-based transformation, and change enablement.
  • Define and validate KPIs and value drivers, support business cases, and track value realization.
  • Ensure the consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.
  • Contribute to the design, application, and responsible use of AI agents within complex business processes.
  • Use AI thoughtfully in everyday workflows, including context design and system integration to support high-quality outputs.
  • Manage complex workstreams and priorities and represent SAP with customers and partners.

Benefits

  • Great benefits
  • Flexible working models
  • Focus on health and well-being
  • Constant learning and skill growth
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