Business Processes Principal Consultant (Industrial Manufacturing – Discrete Industries)

SAP IT Business Systeme • Palo Alto, CA

1d • $151,900 - $340,900

About The Position

The Business Processes Principal Consultant drives end-to-end business process transformation initiatives for customers, translating customer goals and operational needs into processes aligned with SAP best practices and current industry standards. The role is accountable for the quality and effectiveness of business process designs and works closely with customers, architects, and delivery teams to support operational readiness, measurable business value, and lasting transformation outcomes.

The consultant applies deep knowledge of industrial manufacturing and discrete industries to examine, design, and improve customer processes, ensuring solutions reflect operational practices and industry standards. The role leads process design projects, facilitates discovery workshops, designs solutions, and supports implementation. It also maps business processes to solution and IT architectures, uses standard SAP capabilities, and identifies integration or extension needs.

The role advises customers on process optimization, value-based transformation, and change enablement; evaluates industry and technology trends; and defines and validates KPIs and value drivers to support business cases and value realization tracking. It ensures the consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators. The consultant contributes to the responsible design and use of AI agents in complex business processes and applies AI thoughtfully in everyday workflows.

The position is part of a growing AI and industry expert team serving customers across the Americas, Europe, and Asia. The team works collaboratively to develop practical, scalable solutions and values curiosity, ownership, continuous learning, customer focus, and clear communication.

Requirements

• At least 6 years of professional experience in the discrete industries domain.
• Hands-on experience in Production, Logistics, Maintenance, or related business processes.
• Ability to work proficiently in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
• Experience in business process consulting and industry transformation, including work in customer-facing environments.
• Expertise in business process analysis, modeling, and design within complex customer or consulting contexts.
• Robust knowledge of business process management, process-to-solution mapping, and change management approaches.
• Experience supporting value-based transformation initiatives, including defining KPIs and measuring performance.
• Structured communication skills and confidence representing SAP with customers and partners.
• Delivery-oriented mindset and ability to manage complex workstreams and priorities.
• Forward-thinking approach to leveraging AI in everyday workflows, with attention to context design and system integration.

Responsibilities

• Apply industrial manufacturing and discrete-industry knowledge to examine, design, and improve customer business processes in line with operational practices and industry standards.
• Lead business process design projects, conduct customer workshops to discover needs, design solutions, and support implementation.
• Design, model, and optimize end-to-end business processes, including process automation and alignment with business and enterprise architectures.
• Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
• Map business processes to solution and IT architectures using standard SAP capabilities, and define integration or extension needs where required.
• Advise customers on business process optimization, value-based transformation, and change enablement.
• Define and validate KPIs and value drivers; support business cases and value realization tracking.
• Ensure the consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.
• Contribute to the design, application, and responsible use of AI agents within complex business processes.
• Manage complex workstreams and priorities while representing SAP with customers and partners.

Benefits

• Great benefits
• Flexible working models
• Health and well-being support
• Variable incentive opportunities may be provided where applicable, subject to relevant plans and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed