Business Process Analyst, Pricing

McKesson•Irving, TX

1d•$92,200 - $153,600

About The Position

The Business Process Analyst, Pricing analyzes pricing processes and workflows to identify inefficiencies, risks, control gaps, and opportunities for improvement. The role investigates pricing discrepancies and recurring operational issues, recommends sustainable solutions, and gathers and documents requirements for process improvements, system enhancements, and automation initiatives. The analyst creates and maintains process maps, SOPs, work instructions, business requirements, and related documentation. Working with business and IT teams, the role helps design, test, and implement process and system improvements, supports UAT and defect resolution, and analyzes operational data, KPIs, SLAs, and quality metrics. The position also supports internal controls, audit readiness, compliance, system implementations, integrations, acquisitions, and pricing transformation initiatives, while communicating findings and project status to stakeholders and leadership.

Requirements

At least 3 years of experience in Business Process Analysis, Pricing Operations, Master Data Management, Finance, Supply Chain, Business Analytics, or a related field.
Experience with process improvement, root cause analysis, business requirements, or operational problem-solving.
Experience supporting system enhancements, implementations, automation, or UAT.
Experience working with cross-functional business and technology teams.
Strong analytical and problem-solving skills.
Ability to analyze complex processes and develop practical, sustainable solutions.
Strong process-mapping, requirements-gathering, and documentation skills.
Excellent communication and stakeholder-management skills.
Strong attention to detail and understanding of end-to-end business impacts.
Ability to manage multiple priorities in a fast-paced operational environment.
Demonstrated curiosity, initiative, and ownership in investigating and resolving issues.
Continuous improvement mindset and ability to challenge existing processes constructively.
Proficiency with Microsoft Excel, PowerPoint, Word, and process-mapping tools such as Visio.
Knowledge of pricing operations, master data, data quality, business controls, and enterprise processes.
Bachelor's degree in Business Administration, Finance, Supply Chain, Information Systems, Business Analytics, Operations Management, or a related field, or equivalent relevant experience.

Nice To Haves

Experience in a regulated or controlled environment.
Experience with Power BI or similar reporting and analytics tools.
Experience with Power Automate or other workflow and automation technologies.
Familiarity with Lean, Six Sigma, DMAIC, SIPOC, or similar continuous improvement methodologies.

Responsibilities

Analyze pricing processes and workflows to identify inefficiencies, risks, control gaps, and improvement opportunities.
Perform root cause analysis of pricing discrepancies, exceptions, and recurring operational issues, and recommend sustainable solutions.
Gather and document business requirements for process improvements, system enhancements, and automation initiatives.
Create and maintain process maps, SOPs, work instructions, business requirements, and supporting documentation.
Partner with business and IT teams to design, test, and implement system and process improvements.
Support user acceptance testing (UAT), including test scenarios, results validation, and defect resolution.
Analyze operational data, KPIs, SLAs, and quality metrics to identify trends and improvement opportunities.
Identify opportunities to reduce manual work, standardize processes, improve pricing accuracy, and strengthen controls.
Support internal controls, audit readiness, and compliance requirements related to pricing operations.
Support system implementations, integrations, acquisitions, and pricing transformation initiatives.
Communicate findings, recommendations, risks, and project status to stakeholders and leadership.