Business Process Analyst

Gainwell Technologies LLC•Any city, OH
•$55,600 - $79,400•Remote

About The Position

As a Business Process Analyst at Gainwell, you will use technology and analytical skills to help clients improve the health and well-being of the members they serve. You will perform posting research and payment reconciliation, partner with business teams to resolve issues end to end, and support operational excellence through data analysis, workflow optimization, and continuous improvement. The role also maintains reporting that provides visibility into performance and check-level status. The position is remote within the United States, with occasional travel potentially required and flexibility to accommodate business needs.

Requirements

  • At least 2 years of data analysis experience, including daily data analysis, identifying trends, and implementing effective solutions.
  • Intermediate SQL skills, including writing and using SQL queries to extract, manipulate, and analyze data.
  • Ability to work independently and manage multiple priorities simultaneously.
  • Excellent organizational skills and ability to follow work through to completion.
  • Strong written and verbal communication skills.
  • Willingness to work a flexible schedule to accommodate business needs and travel as required.

Responsibilities

  • Perform posting research and payment reconciliation activities.
  • Collaborate with business partners to drive end-to-end resolution.
  • Deliver results with a high degree of accuracy, quality, and attention to detail.
  • Support operational excellence initiatives through data and trend analysis, workflow optimization, and continuous improvement.
  • Maintain reporting to provide visibility into performance and check-level status.

Benefits

  • Flexible vacation policy.
  • 401(k) employer match.
  • Comprehensive health benefits.
  • Educational assistance.
  • Leadership and technical development academies.
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