Business Process Analyst

The Cadmus Group, Inc. • ,

2d • $75,000 - $90,000

About The Position

Cadmus is seeking a Business Process Analyst to support a client's wireless network transformation initiative. The role focuses on analyzing, documenting, and improving business processes and supporting program planning and execution across business and technical teams. The ideal candidate has experience in process analysis, process mapping, and program management; telecom or wireless experience is preferred but not required.

The position works with stakeholders to understand business needs and current processes, identify inefficiencies, and recommend future-state processes and opportunities for improvement or automation. It also supports process improvement across wireless network planning, engineering, and construction.

Requirements

• At least 4 years of relevant experience.
• Bachelor’s degree.
• Experience in process analysis, process mapping, and process improvement.
• Experience in program or project management.
• Strong stakeholder engagement, facilitation, and requirements-gathering skills.
• Proficiency with process mapping tools such as Miro and Visio.
• Must be eligible to work in the United States as a U.S. permanent resident or U.S. citizen.

Nice To Haves

• Telecom or wireless network experience.
• Lean/Six Sigma or similar process improvement experience.

Responsibilities

• Conduct user interviews, surveys, and focus groups to understand current processes and business needs.
• Map and document current-state processes, workflows, dependencies, and pain points.
• Assess processes to identify gaps, inefficiencies, and improvement opportunities.
• Develop and recommend future-state processes and methods of operation.
• Analyze qualitative and quantitative data to support process recommendations.
• Collaborate with stakeholders to define and refine process improvement and automation opportunities.
• Support program planning, coordination, and execution across business and technical teams.
• Partner with stakeholders to improve wireless network planning, engineering, and construction processes.
• Apply Lean/Six Sigma or other process improvement methodologies where appropriate.

Benefits

• Medical, dental, and vision coverage.
• Company-paid disability and life insurance.
• 401(k) program.
• Paid time off (PTO).
• Paid holidays.
• Voluntary time off (VTO).
• Tuition reimbursement.
• Adoption assistance program.
• Other optional benefits and various bonus programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level