Business Process Analyst, Senior
About The Position
Booz Allen is seeking a senior business process specialist to analyze a client’s end-to-end operations and recommend process improvements. The role coordinates analysis of the client’s current operating environment, identifies opportunities for improvement, and guides discussions with leadership, analysts, supporting staff sections, and commands to clarify success measures and current challenges. The position oversees data-collection planning and facilitates workshops. It communicates research and analysis using methods such as Lean Six Sigma, business process reengineering, design thinking, theory of constraints, continuous process improvement, and other process-improvement frameworks to build stakeholder understanding and agreement. The analyst assesses current-state processes and advises on stakeholder requirements, organizational and manpower needs, data governance, and analytics support. The role develops recommendations and draft implementation products, and supports Government-led planning and coordination. It provides the client with recommendations and an understanding of expected quantitative or qualitative outcomes, contributing to the United States Marine Corps’ evolution. The position is onsite in Camp Pendleton, California, and requires the ability to obtain a TS/SCI clearance.
Requirements
- At least 6 years of experience as a business-process analyst, management analyst, data-governance analyst, digital-transformation analyst, or in an advisor role.
- Experience with process design and re-engineering; documenting system and non-system processes in process-flow diagrams; eliciting and documenting requirements; and turning approved requirements into implementation, test, or validation plans.
- Experience with organizational, workforce, or manpower analysis and recommendations on roles, responsibilities, staffing models, skill requirements, and workload distribution.
- Experience conducting organizational or program assessments, identifying process gaps, risks, dependencies, and improvement opportunities, and developing recommendations.
- Experience supporting data governance, data management, analytics, digital transformation, information management, knowledge management, or decision-support initiatives.
- Experience developing implementation roadmaps, schedules, performance measures, briefings, and decision-support products.
- Experience preparing senior-leader briefings, decision-support graphics, process visualizations, and concise read-aheads.
- Experience leading and integrating teams of people, including indirect reports.
- Ability to work in an unstructured environment and communicate clear, evidence-based recommendations to senior stakeholders.
- Ability to obtain a TS/SCI clearance.
- Bachelor’s degree.
Nice To Haves
- Experience with Department of War, Department of the Navy, Marine Corps, joint, or comparable defense organizations.
- Experience with data-governance frameworks, data stewardship, data quality, data literacy, or authoritative-data initiatives.
- Experience with organizational design, operating models, governance forums, workforce planning, competency modeling, or change-management initiatives.
- Experience with analytics, dashboards, data visualization, predictive analytics, or AI-enabled decision-support initiatives.
- Experience with use-case intake, prioritization, requirements traceability, user validation, or transition processes.
- Experience managing work and schedules using Smartsheet or compatible tools.
- Experience with Visio, iGrafx, or other process-mapping tools.
- Knowledge of user or digital experience, or human-centered design.
- TS/SCI clearance.
- Master’s degree in Business Administration, Management, Information Systems, Data Analytics, Operations Research, Organizational Development, or a related field.
Responsibilities
- Coordinate analysis of the client’s current operating environment and identify areas for improvement.
- Guide discussions with leadership, analysts, supporting staff sections, and commands to refine success measures and identify current frustrations.
- Oversee the design of data-collection plans and facilitate workshops.
- Communicate research and analysis using process-improvement frameworks, including Lean Six Sigma, business process reengineering, design thinking, theory of constraints, and continuous process improvement.
- Assess and advise on current-state processes, stakeholder requirements, organizational and manpower needs, data-governance needs, and analytics-support requirements.
- Develop recommendations and draft implementation products.
- Support Government-led planning and coordination, providing recommendations and a firm grasp of expected quantitative or qualitative results.
- Lead and integrate teams, including indirect reports.
- Develop implementation roadmaps, schedules, performance measures, briefings, and decision-support products.
- Prepare senior-leader briefings, decision-support graphics, process visualizations, and concise read-aheads.
Benefits
- Health, life, and disability benefits.
- Financial and retirement benefits.
- Paid leave.
- Professional development.
- Tuition assistance.
- Work-life programs.
- Dependent care.
- Recognition awards for exceptional performance and demonstration of company values.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
