Business Operations Specialist

Scientific Research Corporation•Alexandria, VA
•$90,050 - $150,000

About The Position

The Business Operations Specialist partners with program leads to support mission execution through strategic workflow design, operational coordination, and system management. The role develops, implements, and refines business processes, standard operating procedures, and team concepts of operations to support efficient, transparent, repeatable workflows. It also designs and maintains Microsoft Teams and SharePoint environments for structured communication, document management, and collaboration. The specialist coordinates virtual and in-person engagements, including agendas, materials, stakeholder participation, records, and follow-up. The role establishes action-item tracking, manages project calendars and timelines, supports onboarding, analyzes operations for improvement opportunities, and helps implement solutions that improve clarity, productivity, and alignment. In collaboration with the PMO team, the specialist prepares correspondence, briefing materials, memos, and presentations for senior DoD leadership, Congressional stakeholders, and technical audiences. The position partners with TRMC records management experts on compliant record keeping and maintains standards for sensitive data handling, cybersecurity compliance, and controlled information management. Additional duties include travel and expense coordination, staffing support materials, quality assurance of deliverables, and other responsibilities aligned with evolving mission needs. The role requires U.S. citizenship and an active Secret security clearance.

Requirements

  • At least 5 years of experience in business operations, program coordination, project support, or similar operational roles.
  • High school diploma or equivalent.
  • Expert proficiency with Microsoft Office and collaboration platforms, including Outlook, Word, PowerPoint, Excel, OneNote, SharePoint, and Teams.
  • Proven ability to design workflows, manage complex schedules, coordinate multi-stakeholder activities, and maintain structured operational systems.
  • Strong problem-solving and conflict-resolution skills, including the ability to anticipate team needs and proactively remove barriers.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment with limited supervision.
  • Excellent listening and information-synthesis skills, including the ability to capture detailed meeting outputs and translate them into clear action plans.
  • Strong written communication skills and the ability to produce polished correspondence and briefing materials.
  • Active Secret security clearance.
  • U.S. citizenship.

Nice To Haves

  • Previous DoD, government, or defense-related experience.
  • Bachelor’s degree or an equivalent combination of education and experience.
  • Interest in learning project management disciplines such as contract documentation, schedule analysis, cost analysis, and workflow mapping.
  • Interest in learning about high-level hypersonic wind tunnel test and evaluation concepts and infrastructure to improve proficiency in developing written correspondence and briefing materials.

Responsibilities

  • Partner with program leads to support mission execution through workflow design, operational coordination, and system management.
  • Develop, implement, and refine business processes, standard operating procedures, and team concepts of operations.
  • Design and maintain Microsoft Teams and SharePoint environments for communication, document management, and collaboration.
  • Coordinate and facilitate virtual and in-person engagements, including agendas, materials, stakeholder participation, records, and follow-up actions.
  • Establish an action-item tracking system to improve accountability, visibility, and timely task completion.
  • Manage project calendars, timelines, major events, and coordination requirements across multiple efforts.
  • Support onboarding and integration by maintaining orientation materials, training resources, and role-specific guides.
  • Analyze team operations, identify inefficiencies and communication gaps, and implement process improvements.
  • Collaborate with the PMO team to develop correspondence, briefing materials, memos, and presentations for senior DoD leadership, Congressional stakeholders, and technical audiences.
  • Partner with TRMC records management experts to establish compliant record-keeping practices and manage records through their lifecycle.
  • Maintain operational standards for sensitive data handling, cybersecurity compliance, and controlled information management.
  • Support logistical planning, including travel coordination and expense management, in alignment with DoD policies and program priorities.
  • Assist with research and development of position descriptions, role scopes, and staffing support materials.
  • Ensure deliverables meet quality expectations through strong written communication and attention to detail.
  • Perform additional responsibilities aligned with evolving mission needs.

Benefits

  • Medical, dental, and vision plans.
  • 401(k) with company match.
  • Life insurance.
  • Vacation and sick paid time off accruals, with amounts increasing based on role and years of service.
  • 11 paid holidays.
  • Tuition reimbursement.
  • A work environment that encourages excellence.
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