Business Operations Specialist

Second Front Systems•Washington, DC

4d•Remote

About The Position

Second Front Systems is seeking an organized, detail-oriented, process-driven Business Operations Specialist to strengthen regional operations and administrative infrastructure in the Netherlands. The role sits at the intersection of business operations and people operations, coordinating employment, IT, legal, and administrative workflows with the Head of EMEA and global teams. The specialist will own regional coordination, documentation, and issue follow-through across People Operations, Finance, Legal, IT, and Security, ensuring deadlines, approvals, and open action items are tracked to completion. The role administers Dutch employment processes, including contracts, right-to-work documentation, payroll inputs, leave, pension, and benefits. It also coordinates payroll, HR, accounting, legal, and corporate-service providers and maintains regional operating records, SOPs, entity documentation, and cost-center information. The specialist serves as the primary EMEA back-office contact across the Dutch and UK entities, bridging regional teams, U.S. shared services, and external European providers. Candidates must have the right to work in the Netherlands and be based there. The position may start part-time and grow to full-time; it may be structured as an employee contract or an independent services/contractor agreement. The specific arrangement, hours, and schedule will be confirmed during the offer process. Part-time or hourly compensation will be prorated from the full-time-equivalent range of €65,000–€78,000 per year. The role may also be eligible for equity awards and discretionary bonuses.

Requirements

3–5+ years of experience in business operations, People Operations, HR operations, or cross-functional subsidiary administration.
Based in the Netherlands, with demonstrated experience supporting Dutch employment administration, payroll coordination, and local HR and benefits provider relationships.
Track record coordinating external payroll processors, HR platforms, accounting firms, legal counsel, and corporate service providers.
Experience managing employment across multiple countries, legal entities, and contractor models, including employer-of-record arrangements.
Demonstrated discipline in maintaining organized systems for confidential employment records, legal documents, and company data.
Fluent written and spoken English for stakeholder coordination and documentation.
Must have the right to work in the Netherlands.

Nice To Haves

Experience supporting a U.S.-headquartered company through European subsidiaries or Dutch BV entity operations.

Responsibilities

Coordinate employment, IT, legal, and administrative workflows across EMEA operations, U.S. shared services, and European providers on a regular monthly cadence.
Administer Dutch employment processes, including contracts, right-to-work verification, payroll inputs, leave, pension, and benefits, in line with local statutory requirements.
Track external provider deliverables, requests, approvals, and deadlines through completion, and maintain repeatable, audit-ready SOPs.
Coordinate personnel-security clearance administration between EMEA, U.S. Security, NATO, and customer programs, and flag issues that block accreditation.
Compile entity and cost-center data for consolidated EMEA reporting and support vendor onboarding and purchasing approval workflows.
Document and maintain processes that make recurring administrative tasks repeatable, with clear ownership.
Translate business unit hiring needs into timelines and skill profiles aligned with mission schedules and customer accreditation gates.
Help resolve misalignment between finance, program management, and HR systems, and keep budget execution aligned with onboarding and deployment timelines.
Partner with operations leadership and People Ops on headcount allocation, role structure, and retention decisions during contract transitions.