Business Operations Specialist

Arizona State University • Tempe, AZ

2d • $50,000 - $55,000 • Onsite

About The Position

The Business Operations Specialist performs a broad range of fiscal duties and provides guidance to staff on Arizona State University policies and procedures. The position supports the core business team and Educational Outreach and Student Services by assisting with payment processing and organizing, coordinating, and overseeing business operations in accordance with University goals, priorities, timelines, funding limitations, and other specifications. It supports a broad range of fiscal responsibilities across these program areas. The role reports to the Business Operations Manager and is intended for a self-motivated, highly detail-oriented person with strong organizational and customer service skills who can work effectively in a fast-paced, deadline-driven environment.

The position is in person on the Tempe campus and has a standard Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m. It includes fiscal operations and financial management, operational support and compliance, customer service, and annual and year-end financial responsibilities. The employee may provide supervision to student staff as needed.

Requirements

• Bachelor's degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training that provides comparable knowledge, skills, and abilities.

Nice To Haves

• Knowledge of standard office and administrative practices.
• Experience using financial, human resource management, and reporting systems in a higher education environment; Workday is preferred.
• Experience processing payroll, maintaining employee timesheets, or serving as a Department Time Administrator.
• Knowledge of ASU travel policies and procedures, particularly Concur.
• Experience working in a fast-paced environment with competing deadlines.
• Experience working with detailed financial information.
• Experience with Microsoft Office, including Word, Excel, and Outlook, and Adobe Acrobat PDF.
• Customer service experience.
• Effective communication skills.
• Experience handling cash, managing a departmental purchasing card, and assisting with fiscally sound operations.
• Ability to interpret, educate about, and enforce University, divisional, and departmental policies.
• Experience with the Concur travel system.
• Skill in preparing detailed reports on a timely basis.
• Ability to perform detailed work in an open and shared workspace.
• Ability to supervise student employees.

Responsibilities

• Process financial transactions in ASU financial management systems in accordance with University policy.
• Monitor account expenditures and ensure fiscal accuracy and compliance.
• Manage departmental purchasing cards, including daily management, documentation retention, and monthly reconciliation.
• Pull monthly reports and reconcile accounts according to procedures.
• Oversee and ensure the accuracy of purchasing processes within departmental units.
• Provide oversight to support fiscally sound business operations.
• Assist with audit requests and gather required financial documentation.
• Maintain documents in accordance with EOSS and University retention policies.
• Assist students and staff with trip requests and expense reports, ensuring compliance with University travel and reimbursement requirements.
• Provide guidance on ASU travel policies and procedures, including support for the Concur system.
• Work independently and exercise professional judgment as a knowledgeable resource for staff and students.
• Stay current on ASU and departmental policies and procedures to ensure accurate processing and compliance.
• Provide solutions to customers, colleagues, and students, and recommend procedural improvements to management.
• Advise and counsel staff on accounting and procurement matters, escalating issues where appropriate.
• Provide program-specific financial training to campus users.
• Assist with special projects requiring research, problem-solving, and recommendations.
• Support conflict resolution and shifting priorities in a fast-paced, deadline-driven environment.
• Provide supervision to student staff as needed.
• Assist with fiscal year-end close processes and reconciliation activities.
• Support audit preparation and financial reporting requirements.
• Assist in preparing detailed reports and submitting required documentation on time.

Benefits

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer work and professional development.
• 10 paid holidays and competitive vacation and sick accruals each pay period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Free and confidential behavioral health services through employee assistance.
• Discounts on ASU sports and events and through ASU partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level