Business Operations Specialist

Peraton•Chantilly, VA

7d•$146,000 - $234,000

About The Position

Peraton is seeking an experienced Business Operations Specialist to provide comprehensive front-office and operational support to senior leadership in a fast-paced government environment. The role manages high-visibility administrative and coordination activities, supports organizational change initiatives, and serves as back-up to the Department Chief of Staff. It requires sound judgment, discretion, adaptability, and the ability to manage competing priorities under tight deadlines. The specialist coordinates department-wide actions and stakeholder meetings, maintains action-tracking systems and knowledge management platforms, and handles sensitive information in accordance with security protocols. The role also supports organizational changes, department-wide events, front-office administration, and new-hire onboarding; improves operational workflows; and helps maintain continuity during the Department Chief of Staff’s absences.

Requirements

Active TS/SCI with polygraph clearance.
At least 12 years of experience with a BS/BA, or 10 years with an MS/MA; four additional years of relevant experience may be substituted for a degree.
At least 8 years of experience in business operations, executive support, administrative management, or a related discipline.
Demonstrated experience managing high-volume taskings requiring cross-organizational coordination and senior leadership review.
Experience coordinating complex schedules and meetings across multiple stakeholder organizations.
Experience administering or using knowledge management systems and maintaining organizational documentation.
Experience supporting organizational change initiatives, including reorganizations and process modifications.
Experience in fast-paced environments with shifting priorities and the ability to pivot in response to mission needs.
Experience prioritizing and assigning work or providing leadership coverage in a front-office or team-coordination environment.
Exceptional organizational skills and ability to manage multiple concurrent actions, meetings, and deadlines.
Strong attention to detail in reviewing, editing, and validating responses to actions or similar high-profile tasks.
Excellent written and verbal communication skills and ability to engage with personnel at all organizational levels.
Strong stakeholder management skills, professionalism, and diplomacy in senior-leader interactions.
Ability to exercise sound judgment, maintain discretion, and make independent decisions as needed.
Proficiency with knowledge management platforms such as Confluence, Jira, and Hive.
Advanced calendar management and meeting coordination skills.
Strong customer service orientation and willingness to support emergent needs to ensure mission success.
Ability to operate independently, anticipate requirements, proactively resolve issues, and adapt to evolving priorities.
Proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word.
Ability to identify process improvement opportunities and contribute to more efficient operations.

Nice To Haves

Experience supporting executive front-office operations in the sponsor organization.
Experience with government tasking systems.
Experience with cable systems or similar formal communications workflows.
Experience planning and executing large-scale meetings or events.
Experience working within or supporting software development, data engineering, or systems architecture teams, including familiarity with associated terminology, workflows, and technical concepts.

Responsibilities

Manage department-wide actions by collecting, refining, consolidating, reviewing, and editing inputs in coordination with senior leadership.
Administer knowledge management platforms, including Jira, Confluence, and Hive, managing access and updating content in line with organizational and leadership requirements.
Coordinate department leadership meetings with internal and external stakeholders, including scheduling, logistics, materials, and follow-up actions.
Participate in meetings, take detailed notes, and track actions across the department.
Develop and maintain action-tracking systems, consolidate requirements from multiple forums, and coordinate with points of contact to support timely completion.
Triage, prioritize, and route incoming requests in alignment with leadership priorities.
Handle sensitive, mission-critical, and time-sensitive information discreetly and in accordance with established security protocols.
Manage the department’s cable creation and coordination queue.
Support organizational change activities, including reorganizations, seating updates, distribution-list and access modifications, and organizational chart maintenance.
Plan and execute department-wide events, including all-hands meetings, off-sites, system demonstrations, and team-building activities.
Provide front-office administrative support, including timesheet processing, phone card management, check-in/check-out procedures, distribution-list maintenance, and equipment requests.
Facilitate new-hire onboarding by developing and coordinating instructions, assigning tasks, and providing ongoing administrative support.
Identify and implement improvements to operational workflows, documentation, and coordination processes.
Serve as back-up to the Department Chief of Staff by prioritizing and assigning incoming tasks, coordinating front-office activities, and maintaining operational continuity during absences.