Business Operations Lead E Commerce Marketing

Newbury Franklin Industrials•Town of Cheektowaga, NY
•$85,000 - $100,000

About The Position

The Business Operations Lead sits at the center of digital commerce and marketing efforts spanning a growing portfolio of e-commerce sites. Reporting directly to the Senior Director of E-Commerce, the role moves between strategy and execution by evaluating opportunities, developing recommendations and analysis to support decisions, and driving cross-functional initiatives through completion. The portfolio changes with business priorities and may include marketing programs, platform initiatives, or customer-experience initiatives. The role suits a versatile operator who can quickly learn new problems and own outcomes end to end.

Requirements

  • Bachelor’s degree or comparable hands-on professional experience.
  • Experience in business operations, strategy, consulting, e-commerce, digital marketing, or a similar role involving ownership of varied cross-functional work.
  • A track record of personally driving projects from concept to completion.
  • Comfort working with data, building analyses and models, and forming well-reasoned, defensible recommendations.
  • Ability to work effectively across technical discussions with developers and channel strategy conversations with marketing.
  • High ownership and a hands-on approach, willingness to learn tools and develop new skillsets as projects demand, and judgment about when to act independently and when to align first.

Nice To Haves

  • Familiarity with e-commerce or digital marketing is strongly preferred.
  • B2B or industrial distribution experience is a plus.

Responsibilities

  • Own a dynamic portfolio of e-commerce and marketing projects from initial concept through completion.
  • Research and evaluate new initiatives, gathering facts and delivering clear, well-supported recommendations to leadership.
  • Coordinate development, marketing, data, and external partners to drive execution, keep initiatives on track, and remove obstacles.
  • Maintain portfolio-wide visibility for leadership on project status, risks, and open decisions, and track follow-ups from cross-functional meetings.
  • Build analyses or models to support decisions about whether initiatives are worth pursuing.

Benefits

  • Health insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
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