E-Commerce Lead

Albertsons Companies • Santa Fe, NM

1d

About The Position

The E-Commerce Lead supports the e-commerce team’s daily operations, guest service, and order fulfillment. The role helps train and schedule team members, manage performance, support hiring, assign trainers, and communicate daily operational goals. It supervises order selection and processes, helps manage workload and product availability, and coordinates with the Grocery team when ordering adjustments are needed. The E-Commerce Lead also contributes to guest and team member safety, provides courteous service to guests, and performs other duties as requested or required by management.

Requirements

• High school diploma or equivalent.
• Able to perform physical aspects of the job, including bending, squatting, lifting, climbing, and walking.
• Able to lift up to 70 pounds and stand for long periods, up to six hours.
• Ability to function as a team member and get along with others.
• Ability to accept supervisory coaching related to performance, work habits, and attitude.

Responsibilities

• Acknowledge, greet, and engage guests who enter the department.
• Assist with training, scheduling, and performance management of e-commerce team members, including discipline and separations.
• Select the highest-quality products for StreetSide guests and meet company service expectations.
• Assist with sourcing, interviewing, and selecting e-commerce team members.
• Supervise order selection and ensure processes are followed to maximize efficiency and meet guest demand.
• Help set daily operational goals and notify team members to gain their buy-in.
• Monitor product movement and notify the Grocery team when ordering adjustments are needed.
• Assist the e-commerce team with workload management, monitor out-of-stocks, and check product substitutions when necessary.
• Assist with overall guest and team member safety.
• Designate and assign trainers as necessary.
• Greet and speak politely with every guest on the premises.
• Perform other duties as requested or required by management.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development supported by leaders.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED