E-Commerce Lead

Albertsons Companies • Los Lunas, NM

2h

About The Position

The E-Commerce Lead helps supervise the e-commerce team and its daily operations, ensuring orders are selected accurately and efficiently and that product offerings meet guest demand. The role includes supporting team-member training, scheduling, performance management, hiring, and workload management; setting daily operational goals; monitoring product movement and out-of-stocks; and coordinating with the Grocery team on ordering adjustments and substitutions. The position also emphasizes guest service, product quality, and guest and team-member safety.

The E-Commerce Lead is expected to greet and engage guests, help provide an inclusive and friendly experience, and perform other duties as requested or required by management. Physical aspects of the job include bending, squatting, lifting, climbing, and walking, with the ability to lift up to 70 pounds and stand for extended periods, up to six hours.

Requirements

• High school diploma or equivalent.
• Ability to perform physical aspects of the job, including bending, squatting, lifting, climbing, and walking.
• Ability to lift up to 70 pounds and stand for long periods, up to six hours.
• Ability to function as a team member and get along with others.
• Ability to accept supervisory coaching related to performance, work habits, and attitude.

Responsibilities

• Acknowledge, greet, and engage guests entering the area or department.
• Assist with training, scheduling, and performance management of e-commerce team members, including discipline and separations.
• Select the highest-quality products for StreetSide guests and meet company expectations for Ultimate Service.
• Assist with sourcing, interviewing, and selecting e-commerce team members.
• Supervise order selection and ensure processes are followed to maximize efficiency and meet guest demand.
• Help set daily operational goals and communicate them to team members to gain buy-in.
• Monitor product movement and notify the Grocery team when ordering adjustments are needed.
• Assist with workload management, monitor out-of-stocks, and check product substitutions when necessary.
• Assist with overall guest and team-member safety.
• Designate and assign trainers as necessary.
• Greet and speak politely with every guest on the premises.
• Perform other duties as requested or required by management.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development.
• An inclusive work environment with talented colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED