Business Operations Coordinator - Waco, Texas

Carrier • Richardson, TX

5d • $64,500 - $129,500 • Onsite

About The Position

Carrier Climate Solutions Data Center Business Operations is hiring a Business Operations Coordinator to support the Data Center team in Texas. The coordinator executes operational processes and assists with daily management tasks to support high-quality service delivery and an exceptional customer experience. Reporting to the Business Operations Supervisor, the role works closely with Business Operations Generalists, master schedulers, and project managers to maintain smooth operations, accurate records, and compliance with Carrier policies. This is an onsite role for someone living in Waco, Texas.

Requirements

• Bachelor’s degree and at least 2 years of experience in scheduling, operations, or project coordination; or an associate degree and at least 4 years of relevant experience; or a high school diploma or GED and at least 6 years of relevant experience.
• Unrestricted authorization to work in the USA; visa sponsorship is not available.

Nice To Haves

• Experience supporting teams or working within a team environment.
• Knowledge of enterprise software such as Salesforce, ServiceMax, or SAP S/4Hana.
• Organizational and time management skills.
• Ability to manage multiple priorities, collaborate, and adapt.
• Effective written and verbal English communication skills.
• Proficiency in Microsoft Office Suite, especially Excel and Word.

Responsibilities

• Create cases, open jobs, and dispatch work orders in coordination with team supervisors.
• Monitor project timelines, track task progress, and provide backup coverage for the master scheduler.
• Order parts, process purchases, handle goods receipts, and manage invoices according to company standards.
• Reconcile accounts, match Procard transactions, complete cost transfers, and process credit requests.
• Execute client billing for completed billable work and submit warranty claims.
• Ensure compliance with safety standards, COI requirements, audit controls, and regulated material procedures.
• Track team KPIs and operational cadence metrics, and report trends or risks to management.
• Coordinate team schedules to maintain continuous customer support and review project outcomes.

Benefits

• Medical, dental, and vision coverage; wellness incentives.
• Retirement benefits.
• Paid vacation, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; and purchased vacation.
• Short-term and long-term disability.
• Life insurance and accidental death and dismemberment insurance.
• Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
• Tuition assistance.
• May be entitled to short-term cash incentives, subject to plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED