Business Operations Associate

Platinum Coastal Group•San Antonio, TX
•Onsite

About The Position

The Business Operations Associate assists with daily business activities and team priorities, coordinates customer or partner requests, tracks activity, prepares routine updates, and supports process improvements and special projects. This is an on-site position involving regular face-to-face interaction. The role is intended for someone comfortable working directly with customers, clients, members, community participants, partners, or on-site coworkers rather than working exclusively behind the scenes. This role is a starting point for an entry-level candidate who is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience may be helpful, and transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.

Requirements

  • Personable and dependable.
  • Comfortable starting conversations.
  • Organized and coachable.
  • Able to communicate professionally in a fast-moving environment.
  • Comfortable with regular face-to-face interaction and direct work with customers, clients, members, community participants, partners, or on-site coworkers.

Nice To Haves

  • Related experience.
  • Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work.

Responsibilities

  • Assist with daily business activities and team priorities.
  • Coordinate customer or partner requests.
  • Track activity and prepare routine updates.
  • Support process improvements and special projects.
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