Business Operations Analyst
About The Position
The Business Operations Analyst is part of CarbonBetter’s Retail Energy Division and is based on-site at the company’s Austin headquarters. The role supports the team by managing regulatory and operational data and reporting processes that help the business operate smoothly, profitably, and in compliance with regulations. It provides exposure to the retail energy business, including regulatory reporting and data analysis, and an opportunity to build expertise in the US retail energy market, regulatory requirements, business operations, analytics, and project management. The position reports to the Business Operations & Analytics Manager and works within a matrixed team structure, collaborating with teams throughout the division. Responsibilities are divided among business reporting and data management (35%), business analysis and special projects (35%), and regulatory reporting and compliance (30%).
Requirements
- Bachelor’s degree in Business, Economics, Data Analytics, or a related field.
- Strong Excel skills.
- Detail-oriented, with strong organizational skills and the ability to manage multiple recurring deadlines.
- Analytical and business-focused mindset.
- Ability to learn new systems quickly.
- Experience working in an agile environment.
- Excellent written and verbal communication skills.
Nice To Haves
- Experience with Tableau or Power BI.
- Strong understanding of financial concepts and profitability metrics.
Responsibilities
- Support analysis of key performance metrics by cohorts, including sales growth, customer acquisition costs, churn rates, and profitability.
- Maintain and update key business data in Tableau and other reporting systems.
- Prepare recurring reports for internal stakeholders.
- Participate in preparing materials for monthly and quarterly business reviews.
- Maintain and improve reports and dashboards.
- Conduct ad hoc analyses to investigate business questions and opportunities.
- Support data gathering and analysis for strategic initiatives.
- Assist with special projects as needed.
- Support monitoring and reporting of regulatory requirements, tariffs, and contracts in current and future markets.
- Prepare and submit recurring regulatory reports across multiple markets.
- Support regulatory processes, including license and contract renewals.
- Maintain compliance tracking documentation and systems.
Benefits
- Competitive pay that rewards experience and impact.
- Flexible paid time off policy and company holidays.
- Generous employer contributions toward the benefits package, including full coverage of basic health insurance in the standard plan.
- Opportunities for continuous learning and professional growth.
- Collaborative, purpose-driven culture.
- Opportunity to grow with a fast-moving, sustainability-focused company shaping a net-zero future.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
