Business Operations Analyst

CarbonBetter • Austin, TX

2d • Onsite

About The Position

The Business Operations Analyst is part of CarbonBetter’s Retail Energy Division and is based at the company’s Austin headquarters. The role manages regulatory and operational data and reporting processes that support the business’s operations, profitability, and regulatory compliance. It provides exposure to the retail energy business, including regulatory reporting and data analysis, and the opportunity to build expertise in the US retail energy market, regulatory requirements, business operations, analytics, and project management. The position reports to the Business Operations & Analytics Manager and collaborates with teams throughout the division in a matrixed structure.

The role supports business reporting and data management, business analysis and special projects, and regulatory reporting and compliance. It analyzes performance metrics, maintains business data and reporting systems, prepares recurring internal and regulatory reports, investigates business questions, and supports regulatory processes across multiple markets.

Requirements

• Bachelor’s degree in Business, Economics, Data Analytics, or a related field.
• Strong Excel skills.
• Detail-oriented, with strong organizational skills and the ability to manage multiple recurring deadlines.
• Analytical and business-focused mindset.
• Ability to learn new systems quickly.
• Experience working in an agile environment.
• Excellent written and verbal communication skills.

Nice To Haves

• Experience with Tableau or Power BI.
• Strong understanding of financial concepts and profitability metrics.

Responsibilities

• Analyze key performance metrics by cohorts, including sales growth, customer acquisition costs, churn rates, and profitability.
• Maintain and update key business data in Tableau and other reporting systems.
• Prepare recurring reports for internal stakeholders.
• Participate in preparing materials for monthly and quarterly business reviews.
• Maintain and improve reports and dashboards.
• Conduct ad-hoc analyses to investigate business questions and opportunities.
• Support data gathering and analysis for strategic initiatives.
• Assist with special projects as needed.
• Support monitoring and reporting of regulatory requirements, tariffs, and contracts in current and future markets.
• Prepare and submit recurring regulatory reports across multiple markets.
• Support regulatory processes, including license and contract renewals.
• Maintain compliance tracking documentation and systems.

Benefits

• Competitive pay that rewards experience and impact.
• Flexible paid time off policy and company holidays.
• Generous employer contributions toward the benefits package, including full coverage of basic health insurance in the standard plan.
• Opportunities for continuous learning and professional growth.
• Collaborative, purpose-driven culture.
• Opportunity to grow with a sustainability-focused company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level