Business/Operations Analyst
About The Position
CACI is seeking a Business Operations Analyst to support the IFAMS (Momentum) Business Operations team in a fast-paced Operations and Maintenance (O&M) environment. The role supports technical and functional stakeholders and helps maintain continuity of day-to-day processing operations, including scheduled and ad hoc requests, data fixes, Control-M batch cycles, annual close support, wave go-lives, and system troubleshooting. The analyst will combine functional and technical skills, production support experience, and automation capabilities to maintain and improve operational workflows. The role works with cross-functional teams and may require evening and weekend support to meet operational needs.
Requirements
- Strong SQL expertise, including the ability to write complex and optimized queries.
- Hands-on experience with Perl and Shell scripting for automation.
- Experience with Linux navigation, troubleshooting, and basic server operations.
- Experience with Control-M or equivalent batch scheduling tools.
- Experience with GitHub or other version control platforms.
- Strong analytical and troubleshooting skills, with attention to detail.
- Experience with Agile methodologies and tools such as Jira or Agility.
- Basic Java programming experience supporting operational utilities.
- Ability to work evening and weekend shifts as operationally required.
Nice To Haves
- Previous experience supporting the U.S. Department of Veterans Affairs (VA).
- Understanding of AI prompting and ability to work with tools such as Copilot, Claude, and ChatGPT.
- Three or more years of experience in technical operations, production support, or system operations roles.
- Experience working with OpenShift environments.
- Working understanding of Web Services, APIs, and FTP integrations.
Responsibilities
- Work with the technical operations team to support batch processes, job monitoring, and maintenance activities.
- Support technical and functional teams in the IFAMS (Momentum) Operations and Maintenance environment.
- Handle day-to-day O&M tasks, including scheduled batch runs, ad hoc requests, data fixes, and problem resolution.
- Support annual financial close cycles, wave go-lives, and operational readiness activities.
- Write complex SQL queries for reporting, validation, and troubleshooting.
- Develop and maintain Perl and Shell scripts for automation, file processing, and workflow improvements.
- Use Control-M or other scheduling tools to manage batch job setup, monitoring, and troubleshooting.
- Perform data validation, reconciliation, and file verification activities.
- Use GitHub or similar version control systems for script and configuration management.
- Troubleshoot operational and technical issues using logs, job histories, and data flows.
- Use Jira, Agility, or similar tools for task management and issue tracking.
- Participate in Agile ceremonies and follow Agile workflow practices.
- Organize and track assigned work to ensure timely completion of tasks.
- Develop and maintain Java code supporting operational tools or integration components.
- Work with Web Services, APIs, and FTP integrations for system connectivity and file transfers.
- Provide evening and weekend support as required for critical operations.
Benefits
- Flexible time off benefit.
- Learning resources and learning and development opportunities.
- Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
- Competitive compensation and benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
