Business Operation Project Manager

SupermicroSan Jose, CA

About The Position

The Data Center Solutions Business Operation Project Manager will be part of a growing, dynamic, highly focused team responsible for developing new or existing opportunities in the global IT market. The Data Center Business Operations Project Manager will support the DC Business Operations Lead Manager in executing the day-to-day business operations activities required to support Data Center Services customer engagements. This role will help maintain structure, documentation, follow-up, and coordination across customer intake, legal contract tracking, quote readiness, SKU support, project status updates, and cross-functional action items. This position is designed as a hands-on business operations project management role. The individual will help execute the operating cadence, maintain trackers, prepare materials, coordinate stakeholders, and ensure required information is collected accurately and on time.

Requirements

  • Bachelor’s degree in Business Administration, Operations Management, Information Systems, Project Management, Engineering, or related field; equivalent experience may be considered.
  • 2–5 years of experience in business operations, project coordination, program support, sales operations, contract operations, or related operational support roles.
  • Strong organizational skills with the ability to manage trackers, follow-ups, meeting notes, status updates, and multiple concurrent workstreams.
  • Ability to work with cross-functional teams and communicate clearly with internal stakeholders across sales, legal, finance, procurement, technical, and operations groups.
  • Strong attention to detail and follow-through, especially when collecting requirements, tracking document status, and preparing business operations materials.
  • Proficiency with Microsoft Office tools, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint/OneDrive, and tracker-based reporting.
  • Ability to summarize operational details into clear written updates, action items, and project status notes.
  • Comfort working in a fast-paced environment with changing priorities, customer-facing deadlines, and leadership visibility.

Responsibilities

  • Maintaining workstream trackers, action logs, follow-up lists, meeting notes, and status updates across active Data Center Services opportunities and projects.
  • Assist with customer intake forms, qualification questionnaires, requirements summaries, customer information packages, and internal handoff documentation.
  • Track MHSA/MSA/SOW status, redline checkpoints, stakeholder inputs, submission details, and follow-up actions with legal, business, accounting, and program teams.
  • Help gather quote assumptions, commercial details, service SKU inputs, pricing support information, and customer-specific requirements needed for quote package readiness.
  • Coordinate next steps across internal teams, track owners and due dates, document blockers, and escalate open items to the Lead Manager when decisions or leadership support are needed.
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