Business Office Manager

Brookdale Senior Living Inc.•Sarasota, FL

About The Position

Brookdale Colonial Park is hiring a Business Office Manager for its 86-unit assisted living community. The role leads the community’s business office operations and supports the Executive Director in meeting operational processes and regulatory requirements. The manager oversees payroll, resident billing and receivables, vendor invoices, associate onboarding and communication, and day-to-day business office operations. The position also helps attract, engage, develop, and retain associates and supports an inclusive community culture. Previous assisted living or memory care experience is preferred.

Requirements

  • Associate degree or equivalent from a two-year college or technical school, or additional years of experience substituted year-for-year for the education requirement.
  • At least three years of related experience and/or training.

Nice To Haves

  • Previous assisted living or memory care experience.
  • Previous managerial experience.
  • Previous office setting experience.

Responsibilities

  • Lead the business office operations of the community.
  • Help attract, engage, develop, and retain the associates needed to provide high-quality care and personalized resident services, while minimizing premium labor.
  • Support the Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
  • Ensure effective communication with associates, residents, families, vendors, and other visitors.
  • Ensure residents are billed appropriately for services and lead timely collection of receivables.
  • Oversee payroll to ensure associates are paid correctly.
  • Ensure vendor invoices are appropriately billed and processed for payment on time.
  • Support an inclusive community culture.
  • May directly supervise another department.

Benefits

  • Medical, dental, and vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates outside California
  • Optional voluntary benefits, including identity theft protection and pet insurance
  • Paid time off
  • Paid holidays
  • Company-provided life insurance
  • Adoption benefit
  • Short- and long-term disability
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and a legal plan
  • Tuition reimbursement
  • Naturalization application fee advances of up to $725 for qualifying associates who have been employed for at least one year
  • Professional development and ongoing programs focused on health and wellness
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