Business Office Manager

Pinnacle Senior Living • Franklin, WI

12d

About The Position

Riverview Village Senior Living in Menomonee Falls, Wisconsin, and Brenwood Park Assisted Living in Franklin, Wisconsin, are seeking an experienced Business Office Manager to support operations across both communities. The role is part of the leadership team and works with Executive Directors and department leaders to support employees and create positive experiences for residents and families.

The manager oversees payroll, billing, accounts payable, resident financials, recruitment and onboarding, HR administration and compliance, records management, and business office processes. The position also supervises and develops office team members.

Requirements

• Previous experience as a Business Office Manager or in a similar role in Senior Living, Assisted Living, Skilled Nursing, or Long-Term Care.
• Strong payroll, billing, HR, and office management experience.
• Ability to manage multiple priorities across two communities.
• Strong organization, communication, and leadership skills.
• Current CBRF certifications in Standard Precautions, First Aid & Choking, and Fire Safety.

Nice To Haves

• Medication Administration certification.

Responsibilities

• Manage payroll, billing, accounts payable, and resident financials.
• Handle recruitment, onboarding, and employee file management.
• Administer HR processes and support compliance.
• Manage resident and employee records.
• Oversee business office operations and improve processes.
• Partner with Executive Directors and department leaders.
• Supervise and develop office team members.
• Support operations across two communities and contribute to resident and family experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed