Business Office Manager
About The Position
The Business Office Manager supports the day-to-day administrative and accounting operations of a Villas of Holly Brook and Reflections Memory Care community. The role maintains resident and employee records in accordance with company standards and state regulations, supports timely deposits and monthly accounting close, and oversees office supplies and operational documentation. The manager also maintains key contact lists and employee in-service records, prepares materials for tours and admissions, and is knowledgeable about the community’s telephone, computer, thermostat, alarm, fire alarm, and nurse call systems.
Requirements
- High school diploma or GED preferred.
- High level of effective, concise written and oral communication with residents, families, staff, vendors, and the general public.
- Valid driver’s license.
- Compassion and desire to work with the elderly.
- Ability to work responsibly as a team member and independently.
- Working knowledge of computers, including Excel, Word, and MS Office.
- Ability to manage multiple priorities simultaneously.
- Ability to follow through with complex and detailed projects to completion.
- Ability to perform the essential duties and responsibilities with or without reasonable accommodations.
Nice To Haves
- Experience as an office manager in a healthcare setting.
Responsibilities
- Assemble and maintain resident and employee files according to company standards and state regulations.
- Make bank deposits in a timely fashion.
- Assist the home office to ensure monthly accounting close is accurate, complete, and timely.
- Maintain inventory and order office supplies.
- Know how to operate or program the telephone system, computers, thermostat controls, alarm system, fire alarm, and nurse call system.
- Maintain a community roster of clients in compliance with state regulations and a current listing of employee phone numbers.
- Maintain a current listing of critical service providers for emergencies.
- Ensure all employees have criminal record clearance on file.
- Ensure documents used in day-to-day operations are the correct version and present a positive image of the community.
- Ensure adequate brochures and move-in packets are ready for tours and admissions.
- Maintain records of employee in-services.
Benefits
- Medical, dental, and vision insurance for full-time staff.
- Paid time off for full-time staff; accrual begins immediately.
- Company-paid life insurance for full-time staff.
- Short-term disability insurance for full-time staff.
- Long-term disability insurance for full-time staff.
- Accident insurance for full-time staff.
- 401(k) with match starting immediately upon hire for full-time staff.
- DailyPay advanced pay product for all staff.
- Discounted meals while working: $3 per meal.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
