Business Office Manager

ASC•Fort Wayne, IN

24d

About The Position

The Business Office Manager leads the facility’s financial and administrative duties, including accounts payable, accounts receivable, payroll, benefits administration, and resident trust. The role requires knowledge of Medicare and Medicaid, including experience with long-term-care billing for Managed Medicare and traditional Medicare, as well as the Medicaid application process. The manager guides and supports the office team, maintains accurate financial records and billing, and works collaboratively with residents, families, facility departments, professionals, consultants, and government regulatory agencies. The position also calls for empathetic communication, sound judgment, effective time management, and a supportive presence in a senior-care setting.

Requirements

High school diploma or GED required.
Knowledge of Medicare and Medicaid required.
Experience in long-term-care billing, including Managed Medicare, traditional Medicare, and the Medicaid application process, required.
Strong passion for geriatric advocacy and commitment to senior-care excellence.
Leadership, attention to detail, critical thinking, time management, interpersonal communication, conflict-resolution, collaboration, and teamwork skills.

Nice To Haves

Some college preferred.
One to three years of nursing-home accounting or business-office accounting experience preferred.

Responsibilities

Lead and support the office team, promoting accuracy, accountability, high standards, and a positive collaborative environment.
Oversee facility financial duties, including accounts payable, accounts receivable, payroll, benefits administration, and resident trust.
Maintain accuracy in documentation, record keeping, data entry, financial reporting, and billing.
Prioritize tasks, manage multiple responsibilities, meet deadlines, and address issues effectively.
Communicate empathetically with residents and families and clearly with interdisciplinary teams.
Use conflict-resolution and mediation skills as needed.
Promote collaboration among departments, professionals, consultants, organizations, and government regulatory agencies.
Contribute to a supportive, engaging atmosphere and work toward excellent care for residents.